Would you like to put more focus on customer support with a dedicated software? LiveAgent is the right choice.
LiveAgent is the ultimate solution for providing customer support. It offers you plenty of features and more than 175 integrations for a reasonable price.
When it comes to providing excellent customer support, a reliable and well known software is a must have. LiveAgent is just that, a great piece of help desk software that provides everything you need for great customer support and management.
LiveAgent has it all – email, the fastest live chat widget, social media, call center support and a knowledge base amongst other features and integrations. Don’t waste team with unreliable software. Switching to LiveAgent is simple.
Live chat is an essential part of customer support if you want your customers to reach you quickly from your website.
LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. You can’t get anything faster than that. All you have to do is prepare for incoming messages.
LiveAgent increases customer satisfaction & improves conversion rates.
Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.
With more than 175 help desk features, providing support will be a piece of cake.
Give your customers the option to connect with you on a more personal level. Setting up your own virtual call center is easy and done within minutes.
You can connect your browser, phone or any other equipment of your choice and receive calls just like you would over a phone. LiveAgent takes care of everything for you, so there is no need for 3rd party providers.
Don’t settle for anything, choose one of the best. LiveAgent offers you the best tools, features and integrations for a reasonable price. You can choose one of three pricing plans to get exactly what you need. And in case that’s not enough, you can always buy separate features without overpaying. You get exactly what you pay for, no extra charges and no worries about ruining your budget.
See our pricing options for more information.
“It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert
I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik
“We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron
“We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam
“I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad
“We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga
“Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal
“I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison
Curious to see how we measure up to other popular help desk solutions? Check out our comparison pages and discover all that we have to offer.
LiveAgent offers the following extra features over Gist: 24/7 support, customer forum, Viber integration, Instagram integration, and a call center.
The extra benefits of using LiveAgent over Gist include increased customer satisfaction, customer retention, decreased customer service costs, reduced churn rate, and better agent workflow.
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