If you're looking for a simple, affordable, and feature rich Zendesk alternative, LiveAgent might be the right choice for you.
Migrate from Zendesk to LiveAgent in minutes. We offer an assisted Zendesk migration that will import all your data from Zendesk to LiveAgent. It's free and takes only 5 minutes.
Find out how LiveAgent stands out from other alternatives
LiveAgent helps to increase customer satisfaction & improve conversion rates.
Decrease the work time of your agents and solve more customer queries.
Save money! LiveAgent is more cost-effective in comparison with other help desk solutions.
With more than 175 help desk features, providing support will be a piece of cake.
Boost your customer support and attract new customers. Use the potential of 175+ available help desk features, including a powerful ticketing system with automation, live chat, social networks, call centre and customer portal.
Why pay for 3 different products, when you can have everything in 1 for $39/month?
If you’re looking for a Zendesk alternative and speed is a metric that’s important to you, LiveAgent might be what you’re looking for. When you compare LiveAgent vs Zendesk’s chat widget overall performance, you’ll notice that LiveAgent is significantly faster. LiveAgent’s chat widget is displayed in just 2.5 seconds, meanwhile Zendesk’s chat widget takes 9.3 seconds to display.
LiveAgent is the most reviewed and #1 rated help desk software, so we think it's a perfect alternative to Zendesk.
Get 3 products for the price of 1 - help desk, live chat and phone support are all included.
LiveAgent will help you provide excellent customer support on all support channels. With powerful automation and rules, your customer support team will save time and be more productive when solving customers' queries.
Try LiveAgent for free and decide if it suits you better than Zendesk's solution.
“It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert
I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik
“We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron
“We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam
“I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad
“We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga
“Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal
“I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison
Feel free to check out what other customers are saying about LiveAgent. LiveAgent has collected more than 2800 reviews on various software marketplaces like Capterra, Trustpilot, GetApp, G2, Software Advice.
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