Switch to a dedicated help desk software and improve your customer service desk. LiveAgent offers you an advanced yet simple to use ticketing system that unifies all of your customer communication into one place.
Provide support via email, live chat, phone, customer portal, Viber or relevant social media and cover every channel your customer use. Read on to find out more about LiveAgent or start your free 14-day trial today.
Choose ticket management features you need an provide customer support wherever it’s needed. Do your customers send you emails or do they prefer to call you first? LiveAgent can handle every aspect of customer communication so you can focus on providing answers.
Live chat is an ideal tool for providing fast and excellent service to customers. Our live chat widget is the fastest on the market, which means you won’t keep your customer waiting. Simply place the widget on your website and handle incoming requests from LiveAgent.
Every communication channel is backed up by advanced features that make your workflows smooth and efficient. Use filtering, tags or notes to keep your ticketing system organized. Take advantage of gamification features, network monitoring or connect your help desk with other apps you use on a daily basis.
LiveAgent lets you decide how to use it and allows you to endlessly customize your workflows when you need it. See the full list of features here.
Established in 2006, LiveAgent was the first solution on the market to offer live chat and help desk capabilities. As of 2021, LiveAgent is the best rated and most reviewed help desk solution on the market, serving over 150 million users and 40,000 businesses worldwide.
Create memorable customer experiences that boost revenue.
Delight your customers with lightning-fast responses.
Make more sales by keeping your customers loyal to your brand.
We understand that to provide the best support you have to get the best support when necessary. LiveAgent has got your back every time you need it. Our 24/7 customer support will ensure excellent service delivery anytime. Contact us via email, live chat or give us a call whenever you need help or want to learn something new.
It’s a pleasure to have a great portal that improves our customer service.
LiveAgent empowers our agents to provide better, faster, and more accurate support.
LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.
We have been using LiveAgent since August and we are really satisfied with it.
Since we are using LiveAgent our response time increased by 60%.
Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.
I have to say, I have never experienced such a professional customer approach.
The Workplace Depot
We find LiveAgent to be the best live chat solution by far.
We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.
With LiveAgent we’re able to give our customers support wherever they are.
I can recommend LiveAgent to anyone interested in making their customer service better and more effective.
I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.
All British Casino
With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.
LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!
We like it because it is easy to use and offers great functionality, such as useful reporting features.
We love LiveAgent - it makes supporting our customers easy.
We like to offer our customers the best support experience. That’s why we chose LiveAgent.
From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.
LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.
Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.
We’ve been using LiveAgent since 2013. We can't imagine working without it.
It's a cost-effective solution that can help you with a large amount of support requests via different channels.
Antalya Consulting Language Center
Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.
LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...
Timothy G. Keys
I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.
The support team always responded promptly with quick to implement solutions.
It helps us categorize the nature of the tickets and statistically track what our clients need most.
We see LiveAgent as a great tool for communicating with customers.
LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.
Simply put - LiveAgent beats everything out there at this, or even higher, price-points.
Have a look at our affordable pricing plans and pick the one that suits you the most. If you want to see LiveAgent in action, have a look at our tour video or give it a try and start your free 14-day trial today. No credit card information required and no strings attached.
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
LiveAgent offers a reliable and affordable ticketing system that can handle multiple communication channels in one place. It can handle emails, live chat messages, calls, customer portal, and social media - Facebook, Twitter, and Instagram. Viber is also available.
LiveAgent offers more communication options which means you can broaden your audience and allow more customers to reach you when you need help.
LiveAgent has a multichannel ticketing system backed up by over 125 features and over 140 integrations with other software.
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