Free Trial

Language switcher

–Hidden comment

Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

Looking for a SpiceWorks alternative?

Switch to a dedicated help desk software and improve your customer service desk. LiveAgent offers you an advanced yet simple to use ticketing system that unifies all of your customer communication into one place.

Provide support via email, live chat, phone, customer portal, Viber or relevant social media and cover every channel your customer use. Read on to find out more about LiveAgent or start your free 14-day trial today. 

logo clients forbes
logo clients airbus
logo clients nascar
logo clients usc
logo esky color
slido green
Create a ticket in Help desk software - LiveAgent

A single platform that covers each channel

Choose ticket management features you need an provide customer support wherever it’s needed. Do your customers send you emails or do they prefer to call you first? LiveAgent can handle every aspect of customer communication so you can focus on providing answers. 

Multichannel management capabilities include email ticketing, live chat, call center with Viber, customer portal and social mediaFacebook, Twitter and Instagram

A complete solution with an intelligent workflow

LiveAgent streamlines multiple customer service channels into one piece of software

Improve customer interactions with live chat

Live chat is an ideal tool for providing fast and excellent service to customers. Our live chat widget is the fastest on the market, which means you won’t keep your customer waiting. Simply place the widget on your website and handle incoming requests from LiveAgent.

Features such as real-time typing view or proactive chat invitations support you along the way. Try it out for free now and see how it works in action

Chat window feature in Live chat software - LiveAgent

Try our live chat with advanced features

Animated Gifs in help desk ticket answers - LiveAgent

Extensive range of features that supports your actions

Every communication channel is backed up by advanced features that make your workflows smooth and efficient. Use filtering, tags or notes to keep your ticketing system organized. Take advantage of gamification features, network monitoring or connect your help desk with other apps you use on a daily basis.

LiveAgent lets you decide how to use it and allows you to endlessly customize your workflows when you need it. See the full list of features here.

Pioneering software

Did you know?

Established in 2006, LiveAgent was the first solution on the market to offer live chat and help desk capabilities. As of 2021, LiveAgent is the best rated and most reviewed help desk solution on the market, serving over 150 million users and 40,000 businesses worldwide.

LiveAgent trending as the best help desk software

Generate more revenue

Create memorable customer experiences that boost revenue.


Improve satisfaction

Delight your customers with lightning-fast responses.


Boost customer value

Make more sales by keeping your customers loyal to your brand.

Excellent customer service is our priority

We understand that to provide the best support you have to get the best support when necessary. LiveAgent has got your back every time you need it. Our 24/7 customer support will ensure excellent service delivery anytime. Contact us via email, live chat or give us a call whenever you need help or want to learn something new. 

Chat invitation gallery in Live chat software - LiveAgent
  • Roman Bosch

    Roman Bosch


    It’s a pleasure to have a great portal that improves our customer service.

  • christine preusler

    Christine Preusler


    LiveAgent empowers our agents to provide better, faster, and more accurate support.

  • Karl Dieterich

    Karl Dieterich


    LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.

  • Hendrik Henze

    Hendrik Henze

    HEWO Internetmarketing

    We have been using LiveAgent since August and we are really satisfied with it.

  • Razvan Sava

    Razvan Sava

    Webmaster Deals

    Since we are using LiveAgent our response time increased by 60%.

  • Taras Baca

    Taras Baca


    Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.

  • user testimonials

    Andrej Ftomin

    TAZAR Group

    I have to say, I have never experienced such a professional customer approach.

  • Matt Janaway

    Matt Janaway

    The Workplace Depot

    We find LiveAgent to be the best live chat solution by far.

  • Viviane Carter

    Viviane Carter

    CSI Products

    We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.

  • Christian Lange

    Christian Lange


    With LiveAgent we’re able to give our customers support wherever they are.

  • Jens Malmqvist

    Jens Malmqvist


    I can recommend LiveAgent to anyone interested in making their customer service better and more effective.

  • user testimonials

    Catana Alexandru


    I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.

  • JanWienk

    Jan Wienk

    All British Casino

    With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.

  • Allan Bjerkan

    Allan Bjerkan

    Norske Automaten

    LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!

  • Sissy Böttcher

    Sissy Böttcher

    Study Portals

    We like it because it is easy to use and offers great functionality, such as useful reporting features.

  • Peter Koning

    Peter Koning


    We love LiveAgent - it makes supporting our customers easy.

  • user testimonials

    Aranzazu F


    We like to offer our customers the best support experience. That’s why we chose LiveAgent.

  • Rick Nuske

    Rick Nuske


    From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.

  • Vojtech Kelecsenyi

    Vojtech Kelecsenyi


    LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.

  • Rafael Kobalyan

    Rafael Kobalyan


    Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.

  • Martin Drugaj

    Martin Drugaj


    We’ve been using LiveAgent since 2013. We can't imagine working without it.

  • Ivan Golubović

    Ivan Golubović


    It's a cost-effective solution that can help you with a large amount of support requests via different channels.

  • user testimonials

    Rustem Gimaev

    Antalya Consulting Language Center

    Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.

  • Randy Bryan

    Randy Bryan


    LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...

  • Timothy G. Keys

    Timothy G. Keys

    Marietta Corporation

    I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.

  • user testimonials

    Mihaela Teodorescu


    The support team always responded promptly with quick to implement solutions.

  • Hilda Andrejkovičová

    Hilda Andrejkovičová


    It helps us categorize the nature of the tickets and statistically track what our clients need most.

  • user testimonials

    Alexandra Danišová


    We see LiveAgent as a great tool for communicating with customers.

  • user testimonials

    Samuel Smahel


    LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.

  • David Chandler

    David Chandler


    Simply put - LiveAgent beats everything out there at this, or even higher, price-points.

Peter Komornik

LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.

Peter Komornik, CEO
logo slido black

Try LiveAgent for free today

Have a look at our affordable pricing plans and pick the one that suits you the most. If you want to see LiveAgent in action, have a look at our tour video or give it a try and start your free 14-day trial today. No credit card information required and no strings attached.

You Will Be in Good Hands!​

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

logo clients forbes
logo clients airbus
logo clients nascar
logo clients usc
logo esky color
slido green


What makes LiveAgent the best SpiceWorks alternative?

LiveAgent offers a reliable and affordable ticketing system that can handle multiple communication channels in one place. It can handle emails, live chat messages, calls, customer portal, and social media - Facebook, Twitter, and Instagram. Viber is also available.

Why should you switch to LiveAgent?

LiveAgent offers more communication options which means you can broaden your audience and allow more customers to reach you when you need help.

What features does LiveAgent have?

LiveAgent has a multichannel ticketing system backed up by over 125 features and over 140 integrations with other software.

Related Resources to SpiceWorks alternative

Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.


Schedule a one-on-one call and discover how LiveAgent can benefit your business.

We’re available on multiple dates

Schedule a demo