Crisp is a powerful piece of software that provides a shared inbox and live chat. It's great for startups and SMB's. However, if you're looking for a competitive Crisp alternative, consider LiveAgent.
At LiveAgent, we understand that with great software comes great customer service. That's why we created a fully-featured help-desk software which will boost your customer service team's productivity, increase customer satisfaction, and save you money all at the same time.
LiveAgent has served over 15,000 businesses and 150M end-users worldwide. Join them in providing world-class customer service. We make it easy.
Find out how LiveAgent stands out from other alternatives
LiveAgent increases customer satisfaction & improves conversion rates.
Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.
Save money! LiveAgent is more cost-effective when compared to other help desk solutions.
With more than 179 help desk features, providing support will be a piece of cake.
Getting the best value for your money is crucial when you’re looking for a great help desk software. Crisp offers three different core packages. LiveAgent offers 4 competitively priced core packages as well as add-on features such as social media integrations. If you’re looking for a fully-featured Crisp alternative, consider LiveAgent. We've got a hybrid ticket stream, unified omni-channel inbox, reporting and analysis features, automation, gamification and much more! With LiveAgent, you get more for less. Try LiveAgent today with our 14-day trial, no credit card required.
If you’re looking for a Crisp alternative and speed is a metric that’s important to you, LiveAgent might be what you’re looking for. LiveAgent boasts the fastest chat widget on the market -- it displays in just 2.5 seconds.
A fast chat widget is the way to go if you want to effectively convert a website visitor into a customer. According to an eMarketer report, 35% of website visitors made an online purchase after using live chat.
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. That's why it's a great alternative to Crisp. LiveAgent saves you time and money, so you can focus on what's important -- building meaningful relationships with your customers.
Check out how we compare to Crisp based on customer reviews on Capterra
Current as of 27/1/2020
I’ve been using LiveAgent for over a year now, and I must say that it one of our best decisions. Providing top quality support has never been easier. It has not only great features but also provides great tools for teamwork and communication between your team. We’ve been able to increase our efficiency, awareness, and responsiveness more than ever before! Gediminas
I use in a daily base to offer live chat in the site, handle social media questions. I know that some people really appreciate to have live chat option, or an easy way to communicate. Ah, also their customer support is great. I am happy with Live Agent. Raul
Dramatically reduced the time our customer service team has been able to respond to customers, increase in customer satisfaction as well as less stress on our customer service team. Anonymous Verified User
For me, the best is its enormous possibilities, its complete functions, its integration with many languages, its customization possibilities, but the best of all is its incredible technical support that answers all the doubts, problems and questions. Francisco
We are looking for a Help desk software and we have tried many available solutions. LiveAgent is one of the best and the best in terms of support and responsiveness. Highly recommended ! Vangelis
I have tried all the various help desk solution. Bar none, LiveAgent is the best and the best in terms of support and responsiveness. In my books, it is truly the best customer service management system available. Full featured, everything you need to offer support to clients/customers. Chris
We needed an upgrade for our support app and decided to switch to LiveAgent. We’re very happy we did. The biggest benefit we get from LiveAgent is being able to communicate with customers and immediately see their order history (shopify integration) and their previous messages with our support team. This saves time for both us and the customer. Guy
Feel free to check out what other customers are saying about LiveAgent. LiveAgent has collected more than 2800 reviews on various software marketplaces like Capterra, Trustpilot, GetApp, G2, Software Advice.
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