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Português Looking for a Tidio alternative?
Discover why LiveAgent is the best Tidio alternative on the market.
- ✓ No setup fee
- ✓ Customer service 24/7
- ✓ No credit card required
- ✓ Cancel any time
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Fed up with your help desk software?
Switch to our multi-channel customer communication software and let your customers reach you conveniently via their favorite channels. Improve your customer interactions with email ticketing, live chat, social media, call center or knowledge base.
Everything is available in one unified system made for convenient use. Start your free trial today and improve customer satisfaction further with LiveAgent.
Save more with LiveAgent
Tidio vs LiveAgent at a glance
| Feature | LiveAgent | Tidio |
|---|---|---|
| Ticketing | ✅Yes | ❌No |
| Live Chat | ✅Yes | ✅Yes |
| Call Center | ✅Yes | ❌No |
| Self-Service | ✅Yes | ❌No |
| ✅Yes | ✅Yes | |
| ✅Yes | ❌No | |
| ✅Yes | ❌No | |
| Viber | ✅Yes | ✅Yes |
| ✅Yes | ✅Yes | |
| Knowledge Base | ✅Yes | ❌No |
| Customer Forum | ✅Yes | ❌No |
| Automation and Rules | ✅Yes | ❌No |
| API | ✅Yes | ✅Yes |
| Interactive Voice Response (IVR) | ✅Yes | ❌No |
| Video Calls | ✅Yes | ❌No |
| Unlimited History | ✅Yes | ✅Yes |
| Unlimited Websites | ✅Yes | ✅Yes |
| Unlimited Chat Buttons | ✅Yes | ✅Yes |
| Unlimited Tickets/Mails | ✅Yes | ❌No |
| Unlimited Call Recording | ✅Yes | ❌No |
| Unlimited 24/7 Support | ✅Yes | ✅Yes |
The fastest chat tool on the market
Chat service is a fast and reliable option for customer communication. LiveAgent’s live chat is the fastest on the market, with chat displayed speeds at 2.5 seconds. It’s also supported by great features that can improve customer engagement and agent productivity.
Real-time typing-view lets you see what your customers are typing before they hit send, while proactive chat invitations encourage customers to contact you. Have a look at the full list of features or try them out.
Handle chat conversations like a pro with our chat platform
Solve customer queries via more channels
Tidio chat is an amazing tool for providing customer support. However, not every help desk can rely on just chat to provide amazing customer support. That’s why LiveAgent offers email ticketing, live chat, call center, customer portal, Viber, WhatsApp and social media – Facebook, Twitter and Instagram.
Build better customer relationships and let your customers reach you from every important online place. Try it out today and see how you can improve your help desk with multi-channel ticketing.
A help desk platform with intelligent message routing
Customer experience management made easier
LiveAgent is backed up by advanced features for every tool and communication channel you have available in your plan. Manage your contacts, and use advanced filtering to sort through incoming messages from your customers. Create custom IVR trees for your call center.
Make custom chatand call buttons or adjust your branding and article style in your customer portal. Have a look at the full list of features to see what you can do with LiveAgent.
Pioneering software
Did you know?
Established in 2006, LiveAgent was the first solution on the market to offer live chat and help desk capabilities. As of 2023, LiveAgent is the best rated and most reviewed help desk solution on the market, serving over 150 million users and 40,000 businesses worldwide.
Generate more revenue
Create memorable customer experiences that boost revenue.
Improve satisfaction
Delight your customers with lightning-fast responses.
Boost customer value
Make more sales by keeping your customers loyal to your brand.
We can show you amazing user experience
We understand that providing customer support can be a difficult job when there’s no one to help you. That’s why our customer support is available 24/7 for everyone who wants to learn something new or needs help with solving an issue.
LiveAgent has many happy customers and you can become one too. Start your free trial today and see how we do it or have a look at our reviews and read why customers switched to LiveAgent.
LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.
Ready to try our customer support platform?
Improve your conversations with customers today and start your free 30-day trial. No strings attached and no credit card information is required to do so. Would you like to learn more? Have a look at our webpage and browse through to get more information about LiveAgent. Make sure to watch our tour video to see LiveAgent in action.
Compare us with other chat solutions and
Looking for a Verloop alternative?
LiveAgent offers a range of features including self-service portals, social media integrations, knowledge bases, automation, and unlimited support. Verloop offers similar features but lacks Viber integration and certain call features.
Looking for a Gorgias alternative?
LiveAgent is praised by users for its effective communication with customers, improving customer service and satisfaction, and increasing sales conversion rates. Users recommend trying it out for free.
Looking for a Front alternative?
Increase sales with LiveAgent, a CallPage alternative. Affordable pricing, automation, and excellent support. Try it today for a better marketing experience.
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