LiveAgent knowledge base review
LiveAgent's knowledge base software offers a user-friendly interface with affordable pricing and easy-to-use features. It allows customization and provides smooth user experience on various browsers. The subscription-based pricing makes it flexible for businesses of all sizes. However, it lacks a preview on different devices. Overall, it's a great option for creating an engaging customer portal with knowledge base articles and forums.
Introducing LiveAgent’s new AI-powered feature in the works
LiveAgent is a customer support software with AI-powered features, including email ticketing reply templates based on knowledge base articles. It improves response times, accuracy, and personalization, while helping to cut costs and enhance the customer experience.
Looking to move from LiveChat to LiveAgent?
LiveAgent is a highly recommended customer support tool with multiple language support and pricing starting at $9/month. It offers features like Live Chat, Call Center, Self-Service portal, and integrations with social media platforms. They also offer free data migration and support plugins for various software.
Fetching Facebook page messages by LiveAgent
LiveAgent's help desk software automatically transforms Facebook messages and wall posts into tickets, enhancing customer satisfaction and agent productivity. Customers can conveniently reach out to businesses via their preferred social media platform, and the software provides an integrated solution for managing Facebook customer service inquiries.
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