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Language switcher

–Hidden comment

Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

The best customer interaction software

Provide personalized support experiences at every touchpoint.

  • ✓ No setup fee    
  • ✓ Customer service 24/7    
  • ✓ No credit card required    
  • ✓ Cancel any time
Used by
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Ticketing software

Walk hand in hand with your customers

With LiveAgent customer interaction software, you’ll always be just one click away. Allow your customers to explore on their own, but remain close by. Give them unlimited contact options, and provide them with excellent customer service time after time.
logo clients forbes
logo clients airbus
logo clients nascar
logo clients usc
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Interact with customers at every touchpoint

Customer interactions made easy

Our omnichannel customer interaction software stores all customer queries in a centralized dashboard. 

Answer Tweets, live chat messages, or phone calls from one interface while reviewing important customer info with our built-in CRM.

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Less guesswork, more insights

Our customer interaction software enables you to follow your customer’s problem resolution journey across different channels while staying in the same ticket thread.

Capture leads and convert

Take advantage of the world’s fastest live chat widget that’s equipped with pre-chat forms, proactive chat triggers, and a real-time typing view.

Customize each chat button animation, color, style, or chat window background with ease.

Live-chat-benefits-Improved-CX-with-chat-invitations
Social customer service templates

Instant Instagram & Twitter support

Instagram, Twitter, Facebook, Messenger, or Viber? We’ve got ‘em all. Interacting with your customers on social media has never been easier.

Getting bad-mouthed on Twitter? Set up keyword monitoring to salvage customer relationships before it’s too late.

Virtual call center? Check

Automatic call distribution, free internal calls, complex IVR trees, call back options, and unlimited call recordings. The best part? Agents can provide customer service on the go, and across all devices.

Learn more about our customer interaction software call center.

Inbound and Outbound Call Center Software

Community & self-service

Provide your customers with a designated space for community interactions and self-service.

Create multi-brand knowledge bases, community forums, and ticket submission forms tailored to your business aesthetic with our WYSIWYG editor.

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Report, automate, gamify, go!

LiveAgent customer interaction software collects data about all customer interactions and converts them into handy reports. Gain actionable insights, improve agent efficiency with powerful automation, and boost agent productivity with gamification.

Sounds too good to be true?

Our customers say it best

  • Roman Bosch

    Roman Bosch

    Partly

    It’s a pleasure to have a great portal that improves our customer service.

  • christine preusler

    Christine Preusler

    HostingAdvice

    LiveAgent empowers our agents to provide better, faster, and more accurate support.

  • Karl Dieterich

    Karl Dieterich

    Covomo

    LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.

  • Hendrik Henze

    Hendrik Henze

    HEWO Internetmarketing

    We have been using LiveAgent since August and we are really satisfied with it.

  • Razvan Sava

    Razvan Sava

    Webmaster Deals

    Since we are using LiveAgent our response time increased by 60%.

  • Taras Baca

    Taras Baca

    XperienceHR

    Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.

  • user testimonials

    Andrej Ftomin

    TAZAR Group

    I have to say, I have never experienced such a professional customer approach.

  • Matt Janaway

    Matt Janaway

    The Workplace Depot

    We find LiveAgent to be the best live chat solution by far.

  • Viviane Carter

    Viviane Carter

    CSI Products

    We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.

  • Christian Lange

    Christian Lange

    Lucky-Bike

    With LiveAgent we’re able to give our customers support wherever they are.

  • Jens Malmqvist

    Jens Malmqvist

    Projure

    I can recommend LiveAgent to anyone interested in making their customer service better and more effective.

  • user testimonials

    Catana Alexandru

    Websignal

    I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.

  • JanWienk

    Jan Wienk

    All British Casino

    With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.

  • Allan Bjerkan

    Allan Bjerkan

    Norske Automaten

    LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!

  • Sissy Böttcher

    Sissy Böttcher

    Study Portals

    We like it because it is easy to use and offers great functionality, such as useful reporting features.

  • Peter Koning

    Peter Koning

    TypoAssassin

    We love LiveAgent - it makes supporting our customers easy.

  • user testimonials

    Aranzazu F

    Factorchic

    We like to offer our customers the best support experience. That’s why we chose LiveAgent.

  • Rick Nuske

    Rick Nuske

    MyFutureBusiness

    From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.

  • Vojtech Kelecsenyi

    Vojtech Kelecsenyi

    123-Nakup

    LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.

  • Rafael Kobalyan

    Rafael Kobalyan

    Betconstruct

    Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.

  • Martin Drugaj

    Martin Drugaj

    Atomer

    We’ve been using LiveAgent since 2013. We can't imagine working without it.

  • Ivan Golubović

    Ivan Golubović

    AVMarket

    It's a cost-effective solution that can help you with a large amount of support requests via different channels.

  • user testimonials

    Rustem Gimaev

    Antalya Consulting Language Center

    Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.

  • Randy Bryan

    Randy Bryan

    tekRESCUE

    LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...

  • Timothy G. Keys

    Timothy G. Keys

    Marietta Corporation

    I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.

  • user testimonials

    Mihaela Teodorescu

    eFortuna

    The support team always responded promptly with quick to implement solutions.

  • Hilda Andrejkovičová

    Hilda Andrejkovičová

    TrustPay

    It helps us categorize the nature of the tickets and statistically track what our clients need most.

  • user testimonials

    Alexandra Danišová

    Nay

    We see LiveAgent as a great tool for communicating with customers.

  • user testimonials

    Samuel Smahel

    m:zone

    LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.

  • David Chandler

    David Chandler

    Volterman

    Simply put - LiveAgent beats everything out there at this, or even higher, price-points.

Tired of switching between phones, chats, emails, and other communication tools?

You won’t have to! LiveAgent is a unique piece of customer interaction software integrating multiple communication channels under one roof with affordable and transparent pricing. Don’t pay additional fees just for using a call center or live chat. 

3,000+ Trustpilot | GetApp | G2 crowd reviews

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Peter Komornik

LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.

Peter Komornik, CEO
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Discover all that LiveAgent has to offer

Satisfied customers? Priceless.

Did you notice that LiveAgent customer interaction software is the cheapest and simultaneously most advanced option on the market? That’s right. Check out all that we have to offer on our pricing page.

Ticket+Chat

Ticket+Chat

Ticketing and live chat capabilites powered by automation.

$29/mo
Ticket+Chat

All-Inclusive

Live chat, call center, social media, customer portal & ticketing.

$39/mo

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

Try it now for free No Credit Card Required

FAQ

What is a customer interaction system?

A customer interaction system is a software that manages customer interactions. Moreover, it is used to manage inbound calls, emails, chat sessions, and/or social media interactions with customers.

Why is it crucial to have customer interaction software?

Interaction software is crucial to a business as it helps with customer care. It helps the company to respond to customer complaints, questions, and suggestions timely. Moreover, it enables you to access and track all data related to customer interactions.

How can you choose the right customer interaction software for your business?

To choose the right customer interaction software, firstly determine what your business needs and preferences are. The second step is to research the best companies through verified review websites, such as Capterra or G2. The third step is to compare the price, features, and customization options. After that, you should be able to narrow down the list of customer interaction software providers. The last step that we recommend is to try the companies' free trials to make the final decision. You should always try out the product before you purchase it.

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