Keep it clear with customer interaction software

Provide personalized support experiences at every touchpoint.

  • ✓ No setup fee    
  • ✓ Customer service 24/7    
  • ✓ No credit card required    
  • ✓ Cancel any time
Used by
Forbes logo
airbus logo
Nascar logo
USC logo
ticketing software animation
Ticketing software

Customer interaction software that leads you right direction

With LiveAgent customer interaction software, you’ll always be just one click away. Allow your customers to explore on their own, but remain close by. Give them unlimited contact options, and provide them with excellent customer service time after time.
  • SourceForge Spring leader 2024
  • Most popular software Q2 2024
  • GetApp Category Leader 2024 badge
  • SoftwareAdvice Front Runner 2024 badge

Customer interaction software allows you every touchpoint interaction

Customer interactions made easy

Our omnichannel customer interaction software stores all customer queries in a centralized dashboard. 

Answer Tweets, live chat messages, or phone calls from one interface while reviewing important customer info with our built-in CRM.

LiveAgent helpdesk tour
LiveAgent helpdesk tour

Less guesswork, more insights

Our customer interaction software enables you to follow your customer’s problem resolution journey across different channels while staying in the same ticket thread.

Capture leads and convert

Take advantage of the world’s fastest live chat widget that’s equipped with pre-chat forms, proactive chat triggers, and a real-time typing view.

Customize each chat button animation, color, style, or chat window background with ease.

Live-chat-benefits-Improved-CX-with-chat-invitations
Social customer service templates

Instant Instagram & Twitter support

Instagram, Twitter, Facebook, Messenger, WhatsApp or Viber? We’ve got ‘em all. Interacting with your customers on social media has never been easier.

Getting bad-mouthed on Twitter? Set up keyword monitoring to salvage customer relationships before it’s too late.

Virtual call center? Check

Automatic call distribution, free internal calls, complex IVR trees, call back options, and unlimited call recordings. The best part? Agents can provide customer service on the go, and across all devices.

Learn more about our customer interaction software call center.

Inbound and Outbound Call Center Software by LiveAgent

Community & self-service

Provide your customers with a designated space for community interactions and self-service.

Create multi-brand knowledge bases, community forums, and ticket submission forms tailored to your business aesthetic with our WYSIWYG editor.

percentage graph

Report, automate, gamify, go!

LiveAgent customer interaction software collects data about all customer interactions and converts them into handy reports. Gain actionable insights, improve agent efficiency with powerful automation, and boost agent productivity with gamification.

Sounds too good to be true?

Our customers say it best

Tired of switching between phones, chats, emails, and other communication tools?

You won’t have to! LiveAgent is a unique piece of customer interaction software integrating multiple communication channels under one roof with affordable and transparent pricing. Don’t pay additional fees just for using a call center or live chat. 

3,000+ Trustpilot | GetApp | G2 crowd reviews

Upset man-illustration
Peter Komornik

LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.

black Slido logo

Discover all that LiveAgent customer interaction software has to offer

Satisfied customers? Priceless.

Did you notice that LiveAgent customer interaction software is the cheapest and simultaneously most advanced option on the market? That’s right. Check out all that we have to offer on our pricing page.

30 Day Trial
No Credit Card required
and many more
$9 month

Small business

  • Unlimited ticket history
  • 3 email addresses
  • 3 contact forms
  • 1 API key
$29 month

Medium business

  • Everything in Small, plus
  • 10 email addresses
  • 3 live chat buttons
  • Departments management
$0 month

Free

  • 7 days ticket history
  • 1 email address
  • 1 chat button
  • 1 contact form
Related Articles to Customer interaction software
Customer Service Software

Customer service software

Customer service software selection of the most used platforms on the market. Choose the ideal one and raise your customer service to the moon.

Client portal software showcases a customer-centric approach. Learn about 25 of the best client portal software on the market today.

The 25 best client portal software

Client portal software showcases a customer-centric approach. Learn about 25 of the best client portal software on the market today.

LiveAgent improves customer satisfaction with multi-channel customer engagement platform. Take a look at LiveAgent's benefits and see for yourself.

Make it happen with customer engagement platform

LiveAgent offers a fully-featured customer engagement platform with a universal inbox, gamification features to reward hard-working customer service staff, and powerful reporting systems. LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020, offering a free 14-day trial with no credit card required. Eva Kianickova, Head of Customer Service, attests to LiveAgent making customer support a million times easier with a 26% faster response time. Try LiveAgent today to keep your customers happy and engaged.

LiveAgent gives you a shared company inbox that enables your staff to share the workload of unavailable agents. Read about customer success software benefits.

Establish prosperity with customer success software

The article covers various topics related to customer service and support. It emphasizes the benefits of free help desk software for organizing customer interactions and discusses the role of a customer success manager in building lasting customer relationships. The article also highlights the importance of a customer portal for providing essential information 24/7 and offers different features that LiveAgent provides. Lastly, the article provides tips on achieving excellent customer service, including offering various communication channels, having knowledgeable representatives, and using professional software and technology.

Increase your customer satisfaction with LiveAgent and it's built-in customer satisfaction software measurement tool Nicereply.

Be happy with customer satisfaction software

LiveAgent offers robust analytics and reporting capabilities to track service metrics and KPIs, generate various reports, and measure customer satisfaction. It is trusted by over 21,000 businesses worldwide and provides flexible, customizable, and transparent pricing. Customer satisfaction software allows businesses to collect, organize, and manage customer feedback, measure customer satisfaction, and identify unhappy customers. It drives profits and increases the lifetime value of satisfied customers. Measuring customer service satisfaction is critical for success in today's competitive marketplace. LiveAgent's customer service platform is a complex multichannel solution with over 179 features to streamline customer communications and improve satisfaction ratings.

Try out the best customer tracking software on the market. LiveAgent is consistently recognized as the best customer tracking tool for SMB's.

Make action at the right time with customer tracking software

LiveAgent is highly praised by users for improving customer service, increasing sales, and response time. It offers seamless integration, efficient workflow, and prompt customer support with over 130 integrations. Users find it to be an invaluable tool for communication and support.

Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.

Start Free Trial x