Prezi Help Desk Contacts

It looks like you’re trying to reach Prezi’s customer service team. Unfortunately, we’re not associated with Prezi’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Prezi’s website and found the following customer support contact details. Please get in contact with Prezi’s representatives by reaching out to them directly using the contact information below.

Prezi Customer Service Contacts

Contact Prezi customer support by email

Prezi Email Support

N/A

Chat with Prezi representative

Prezi Live Chat Support

Live Chat Button on Website

Call with Prezi support

Prezi Call Center Support

+1-844-551-6941

Learn more about Prezi products

Prezi Knowledge Base

https://support.prezi.com/

Social Media Support Contacts

Prezi Instagram

Prezi Instagram

N/A

Prezi Facebook Page

Prezi Facebook Page

facebook.com/prezicom/

Prezi Twitter

Prezi Twitter

twitter.com/prezi

SLAs & Agreements

Directory

Email SLA

N/A

Directory

Live Chat SLA

N/A

Directory

Call Center SLA

N/A

Directory

Forum SLA

N/A

Legal Contacts

Prezi Terms & Conditions

Prezi Terms & Conditions

N/A

Prezi Privacy Policy

Prezi Privacy Policy

N/A

Prezi Security Policy

Prezi Security Policy

N/A

Prezi GDPR

Prezi GDPR

N/A

Other Links

Prezi Affiliate Program

Prezi Affiliate Program

N/A

Location

Prezi is the cloud-based presentation platform that helps you connect more powerfully with your audience.

Common problems and solutions

Experiencing problems with this software?
Take a look at our list of the most common problems and find out how you can solve them.

How to recover my password?

If you’ve forgotten your password, click here. This will take you to another window where you can type in your email address to reset your password. Entering your email address and clicking Reset password will reset your password and send an email to your inbox with further instructions on how to set a new password.

What browser can I use?

For editing: Prezi Present presentations can currently be edited on a Windows or Mac computer using Chrome, Firefox 64 bit, Edge, and Safari. If using your phone or tablet, our Prezi Viewer app is optimized to view, present, and share presentations on Android and iOS devices but currently does not support editing.

For viewing: Presentations are best viewed with the latest versions of Safari, Firefox, Chrome, and Edge.

Can I transfer Prezi Classic presentations to Prezi Present?

Prezi Classic and Prezi Present are two different products built on different technologies – Prezi Present runs on the HTML while Prezi Classic was built on Adobe Flash, which technology is being discontinued at the end of 2020.

In anticipation of this and the millions of presentations out there, we’ve brought over the best of our two editors, Prezi Next and Prezi Classic, to provide you with a new experience in Prezi Present. You will still be able to access, view, and present all your existing Prezi Classic presentations after Flash is discontinued, through your Prezi Present dashboard.

If you want to edit your Classic presentations, you can simply convert and open them in the Prezi Present editor with only one click.

Frequently asked questions

What is Prezi?

Prezi is the cloud-based presentation platform that helps you connect more powerfully with your audience. 

What kind of support does Prezi offer?

Customer service team of Prezi offers the following support channels: live chat, call center, social media support, forum support and self-service support.

 

How do I contact Prezi?

You can contact Prezi by starting a chat with a live agent on their website, calling their hotline or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.

 

What is Prezi's email address?

Prezi doesn’t have email support. 

 

Does the Prezi have live chat?

Yes, Prezi has live chat support. Go to the site:  https://support.prezi.com/hc/en-us/requests/new

How do I speak to someone in Prezi?

If you prefer call support, you can contact their helpline +1-844-551-6941

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