Zenfolio Help Desk Contacts
It looks like youโre trying to reach Zenfolioโs customer service team. Unfortunately, weโre not associated with Zenfolioโs support team. We are two entirely different business organizations. However, to make your life a little easier, weโve researched Zenfolioโs website and found the following customer support contact details. Please get in contact with Zenfolioโs representatives by reaching out to them directly using the contact information below.
Zenfolio Customer Service Contacts
Zenfolio Live Chat Support
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Zenfolio Forum
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Social Media Support Contacts
SLAs & Agreements
Call Center SLA
Zenfolio call representatives usually pick up calls within 30 Minutes .
Forum SLA
Zenfolio support agents usually replies on forum within 3 Days .
Legal Contacts
Zenfolio Security Policy
Other Links
Zenfolio Wikipedia Page
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Location
Zenfolio Customer Support
What is Zenfolio?
Zenfolio is a web-based platform that enables photographers to showcase, share, and sell their work. It provides a suite of tools for creating an online portfolio, managing, and selling digital and print products, as well as marketing and client management. It also offers integration with popular photo-sharing sites and social networks.
What kind of customer support does Zenfolio offer?
Zenfolio offers customer support through phone, email, and live chat. They also provide support through their social media channels such as Facebook, Twitter, and Instagram. They also have a contact form on their website.
- Phone: +1 (866) 497-3686
- Email: support@zenfolio.com
- Live Chat: https://www.zenfolio.com/contact
- Facebook: https://www.facebook.com/Zenfolio
- Twitter: https://twitter.com/Zenfolio
- Instagram: https://www.instagram.com/zenfolio/
- Contact Form: https://www.zenfolio.com/contact
How do I contact Zenfolio?
The best way to contact Zenfolio is by email. You can email their customer service team at support@zenfolio.com. You can also visit their website at www.zenfolio.com and click on the Contact Us link at the bottom of the page. Additionally, you can also call their toll-free number at (866) 636-3686. The customer service team is available Monday-Friday from 8 am-5 pm Pacific Time.
Common problems and solutions
Experiencing problems with this software?
Take a look at our list of the most common problems and find out how you can solve them.
How to recover my password?
If you forgot your user name or password, you can use the โForgot your password?โ option on the Zenfolio login page to have a new password sent to your account email address.
To do this, go to zenfolio.com, then click on the โLoginโ button. A login page will appear on your screen with the username/email and password fields.
Click on โForgot your password?โ to go to the password reset page.
You will get an option to reset your password with an automatically-generated password sent to the main email address in your account.
How can I use my own domain name?
To use a custom domain with your Zenfolio website:
- Register the custom domain with a domain host.
- Point the domain to Zenfolio using DNS records through the domain host.
- Test the domain in your Zenfolio account, then set it as the accountโs domain.
Option A: Use the domain only for Zenfolio (most common).
Option B: Use a subdomain with Zenfolio, keeping the main domain for another website.
Can I receive a refund for my account when cancelling?
As per the agreed to Terms of Service, subscription sales are non-refundable. However, in extraordinary circumstances, we may address refunds on a case by case basis. For further assistance please contact support.
Frequently asked questions
What is Zenfolio?
Zenfolio provides you a full suite of software includes professionally designed photography website builder and e-commerce solutions.
What kind of support does Zenfolio offer?
Customer service team of Zenfolioย offers the following support channels: email, call center, social media support and self-service support.
How do I contact Zenfolio?
You can contact Zenfolio by emailing them, calling their hotline or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.
What is Zenfolio's email address?
You can contact their support by writing an email to support@zenfolio.com
Does the Zenfolio have live chat?
No, the Zenfolio doesn't have live chat support.
How do I speak to someone in Zenfolio?
If you prefer call support, you can contact their helpline +18662073980
We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.
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