Agoda Help Desk Contacts
Find Agoda's customer support contact details including email, phone, and social media channels. Get assistance for common problems, FAQs, and tutorials on their website. Agoda offers over 2 million properties in over 200 countries for affordable travel.
It looks like you’re trying to reach Agoda’s customer service team. Unfortunately, we’re not associated with Agoda’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Agoda’s website and found the following customer support contact details. Please get in contact with Agoda’s representatives by reaching out to them directly using the contact information below.
Agoda Customer Service Contacts
Agoda Live Chat Support
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Agoda Knowledge Base
https://www.agoda.com/info/contact.html?migration=2&option=reset-password&ckuid=5f279dc4-1797-4c32-b718-ab6dbda814a7
Agoda Forum
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Social Media Support Contacts
SLAs & Agreements
Email SLA
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Live Chat SLA
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Call Center SLA
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Forum SLA
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Legal Contacts
Agoda Security Policy
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Agoda GDPR
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Other Links
Location
Agoda Customer Support
What is Agoda?
Agoda represents an online travel booking platform that specializes in hotels, resorts, villas, and other accommodations. It offers over 2 million properties in over 200 countries, and provides travelers with travel deals and discounts.
Agoda customer support channels
Agoda offers customer service support channels such as phone, email, live chat, and social media. Customers can also browse the FAQs and tutorials on the website for answers to common questions
- Email: customerservice@agoda.com
- Phone: + 44 (0)20 3027 7900
- Knowledge Base: https://www.agoda.com/info/contact.html
- Facebook: https://www.facebook.com/agoda
- Twitter: https://twitter.com/agoda
- Instagram: https://www.instagram.com/agoda/
- LinkedIn: https://sg.linkedin.com/company/agoda
How do I contact Agoda?
You can contact Agoda by emailing them at customerservice@agoda.com, calling their hotline + 44 (0)20 3027 7900, or by leaving them a message via their social media support and live chat. All this customer support services are available 24/7 to use. Alternatively, you can use their knowledge base, if you prefer self-service support and want to get information about latest topics.
Common problems and solutions
Experiencing problems with this software?
Take a look at our list of the most common problems and find out how you can solve them.
How to recover my password?
Where can I check my booking details and status?
You can always view your booking details and status online by signing in and selecting “My bookings” from the account menu. If you don’t know your sign in details, you can follow the “My bookings” link in your confirmation email.
Does the hotel provide airport transfer?
When making a search you can choose “Hotel/Airport transfer” in the facilities section to help you with your search.
Hotels will also provide this information in the “Useful Information” section on the hotel page displayed on the website. Some rooms come with complimentary airport transfer. If this is the case it will be specified in the room type or will be noted in the grand total on the booking form.
Airport transfers are usually subject to a charge. If you would like to arrange airport transfer, please contact the hotel directly.
Learn more about Agoda
Agoda’s customer service is known for being fast and reliable. They offer 24/7 instant live chat, as well as support over phone and email for any customer hospitality inquiries. Their customer service staff is highly trained and knowledgeable, making sure that all customer needs are satisfied quickly and efficiently. They also offer excellent follow-up service to ensure customer satisfaction with their bookings.
Topics
- Agoda and Booking Holdings Group
- Customer Experience Group (CEG)
- Accommodation Services team (AST)
Video summary
Agoda is a fast-growing travel and technology company that is part of the Booking Holdings Group. The Customer Experience Group (CEG) is responsible for helping Agoda's millions of customers and partners. They have over a thousand employees in offices around the world, and provide support in 18 different languages. Agoda values data-driven decision making and aims to ensure customer satisfaction. The Accommodation Services team (AST) supports hotels and home owners to provide the best service. Agoda is a fun and lively place to work, and they are looking for enthusiastic and adaptable individuals who love travel and people and thrive in a fast-paced environment.
Frequently Asked Questions
What is Agoda?
Agoda empowers everyone to enjoy more travel by making it easy and affordable.
What kind of support does Agoda offer?
Customer service team of Agoda offers the following support channels: email, call center, social media support and self-service support.
How do I contact Agoda?
You can contact Agoda by emailing them, calling their hotline or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.
What is Agoda's email address?
You can contact their support by writing an email to CustomerService@agoda.com
Does Agoda have live chat?
No, Agoda doesn't have live chat support.
How do I speak to someone in Agoda?
If you prefer call support, you can contact their helpline +44 (0)20 3027 7900
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