Discord Help Desk Contacts
It looks like you’re trying to reach Discord’s customer service team. Unfortunately, we’re not associated with Discord’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Discord’s website and found the following customer support contact details. Please get in contact with Discord’s representatives by reaching out to them directly using the contact information below.
Discord Customer Service Contacts
Discord Live Chat Support
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Discord Call Center Support
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Social Media Support Contacts
SLAs & Agreements
Email SLA
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Live Chat SLA
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Call Center SLA
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Forum SLA
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Legal Contacts
Discord Security Policy
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Discord GDPR
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Other Links
Discord Affiliate Program
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Location
Common problems and solutions
Experiencing problems with this software?
Take a look at our list of the most common problems and find out how you can solve them.
How to recover my lost password?
Tap ”forgot your password”
- tap on this button that is right under the password space
- enter your email with which you are trying to log in
Verify identity
- you recieved an email with reset password link, click on it and follow the instructions in that email and verify yourself
What is the Under 13 rule?
First of all, COPPA states that if an under 13 has parental permission, they can get data collected, which means they are technically allowed to use Discord.
All accounts that are disabled for being under 13 should be reactivated and marked as “Under 13“. Parent would need to make an account to give an approval or varify that the child is already over 13. This would make their accounts normal accounts.
How to install Discord?
- To download Discord, go to the official Discord.com Download page
- Then, click Download for Windows
- You will be prompted to download the DiscordSetup.exe file
- The program will then begin to install and download any required updates.
Frequently asked questions
What is Discord?
Discord is the easiest way to talk over voice, video, and text. Talk, chat, hang out, and stay close with your friends and communities.
What kind of support does Discord offer?
Customer service team of Discord offers the following support channels: email, social media support, forum support and self-service support.
How do I contact Discord?
You can contact Discord by emailing them. Alternatively, you can use their knowledge base if you prefer self-service support.
What is Discord's email address?
You can contact their support by writing an email to support@discordapp.com.
Does Discord have live chat?
No, Discord doesn't have live chat support.
How do I speak to someone in Discord?
It depends on what kind of support you need. Discord doesn't have telephone customer support.
We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.
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