Discord Help Desk Contacts
Find the best ways to get in touch with Discord's customer support team, including email, live chat, social media, forums, and more.
It looks like you’re trying to reach Discord’s customer service team. Unfortunately, we’re not associated with Discord’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Discord’s website and found the following customer support contact details. Please get in contact with Discord’s representatives by reaching out to them directly using the contact information below.
Discord Customer Service Contacts
Discord Live Chat Support
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Discord Call Center Support
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Social Media Support Contacts
SLAs & Agreements
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Live Chat SLA
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Call Center SLA
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Forum SLA
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Legal Contacts
Discord Security Policy
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Discord GDPR
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Other Links
Discord Affiliate Program
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Location
Discord Customer Support
What is Discord?
Discord.com is a popular communication platform designed for gamers but used by a wide variety of communities. It provides voice, video, and text chat options to users, allowing them to communicate in real-time with other members of their community or team.
Discord.com allows users to create or join servers, which are essentially virtual spaces where they can communicate with others who share their interests or belong to the same group. Within these servers, users can create channels for different topics, share images and videos, and play games together.
Discord.com also includes various features such as customizable user profiles, a friends list, and the ability to create and join groups called “Discord communities.” The platform can be accessed through a web browser or a downloadable desktop or mobile app.
Discord.com has become popular not just among gamers, but also among professionals, students, and other communities. It is known for its ease of use, versatility, and security features, which include end-to-end encryption for voice and text chat.
Discord customer support channels
Email, social media, forums, and self-service assistance are all available as support channels from Discord’s customer service team.
- Support Portal: https://support.discord.com/hc/en-us
- Submission form: https://support.discord.com/hc/en-us/requests/new
- Knowledge Base: https://support.discord.com/hc/en-us
- Community Forum: https://support.discord.com/hc/en-us/community/topics
- LinkedIn: https://www.linkedin.com/company/discord/
- Twitter: https://twitter.com/discord
- TikTok: https://www.tiktok.com/@discord
- Facebook: https://www.facebook.com/discord/
- Instagram: https://www.instagram.com/discord/
- YouTube: https://www.youtube.com/discord/
How do I contact Discord?
Discord offers several customer support channels for its users. These includes extensive Help Center that provides a searchable knowledge base with answers to frequently asked questions, as well as step-by-step tutorials and guides for using the platform. You can get here assistance for everything Discord offers, including account settings or permissions. See company´s Beginner’s Guide for advice if you’re new user of Discord services.
Discord also offers support via submission form. Users can write email and quickly receive assistance from the Discord support team. Company also offers community forum where users can ask questions, share tips and tricks, and get help from other Discord users. Discord staff members also participate in the forums and provide assistance when needed.
What matters to social media, Discord has an official Twitter account (@discord) where users can reach out for support and assistance. The Discord support team is active on Twitter and responds to user inquiries and issues. Except this social media accounts, they have active presence on Facebook, Instagram, LinkedIn or more video oriented YouTube and TikTok.
These customer support channels are designed to help users with their questions, issues, and concerns related to the platform. Discord also has a team of community and customer support specialists who work to ensure that users have a positive experience on the platform.
Common problems and solutions
Experiencing problems with this software?
Take a look at our list of the most common problems and find out how you can solve them.
How to recover my lost password?
Tap ”forgot your password”
- tap on this button that is right under the password space
- enter your email with which you are trying to log in
Verify identity
- you recieved an email with reset password link, click on it and follow the instructions in that email and verify yourself
What is the Under 13 rule?
First of all, COPPA states that if an under 13 has parental permission, they can get data collected, which means they are technically allowed to use Discord.
All accounts that are disabled for being under 13 should be reactivated and marked as “Under 13“. Parent would need to make an account to give an approval or varify that the child is already over 13. This would make their accounts normal accounts.
How to install Discord?
- To download Discord, go to the official Discord.com Download page
- Then, click Download for Windows
- You will be prompted to download the DiscordSetup.exe file
- The program will then begin to install and download any required updates.
Learn more about Discord
Discord is committed to providing world-class customer support. They have a dedicated team of support professionals who are available 24/7 to help users with any issues or questions they may have. Discord offers a range of tailored support services, from in-app support to email assistance. Discord also makes sure to respond quickly to feedback from users so that they can address any issues as soon as possible. The company is dedicated to creating a secure and enjoyable experience for all of their users.
Frequently Asked Questions
What is Discord?
Discord is the easiest way to talk over voice, video, and text. Talk, chat, hang out, and stay close with your friends and communities.
What kind of support does Discord offer?
Customer service team of Discord offers the following support channels: via submission form, social media support, forum support and self-service support.
How do I contact Discord?
You can contact Discord by filling out their submission via form. Alternatively, you can use their knowledge base if you prefer self-service support.
What is Discord's email address?
Discord doesn't offer email support.
Does Discord have live chat?
No, Discord doesn't have live chat support.
How do I speak to someone in Discord?
It depends on what kind of support you need. Discord doesn't have telephone customer support.
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