Free Trial

J. Crew Help Desk Contacts

It looks like you’re trying to reach J. Crew’s customer service team. Unfortunately, we’re not associated with J. Crew’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched J. Crew’s website and found the following customer support contact details. Please get in contact with J. Crew’s representatives by reaching out to them directly using the contact information below.

J. Crew Customer Service Contacts

Contact J. Crew customer support by email

J. Crew Email Support

Chat with J. Crew representative

J. Crew Live Chat Support

Live Chat Button on Website

Call with J. Crew support

J. Crew Call Center Support

(800) 562-0258

Participate in J. Crew’s community forum discussions

J. Crew Forum


SLAs & Agreements


Email SLA



Live Chat SLA



Call Center SLA



Forum SLA




What is J. Crew?

The company offers an assortment of women's, men's, and children's apparel and accessories.

What kind of support does J.Crew offer?

Customer service team of J.Crew offers the following support channels: email, live chat, call center, social media support and self-service support.


How do I contact J. Crew?

You can contact J. Crew by emailing them, starting a chat with a live agent on their website, calling their hotline or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.


What is J. Crew's email address?

You can contact their support by writing an email to

Does the J. Crew have live chat?

Yes, J. Crew has live chat support. Go to the site and start chatting: 

How do I speak to someone in J. Crew?

If you prefer call support, you can contact their helpline  (800) 562-0258

Back to Directory

Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.