Slack Help Desk Contacts

It looks like you’re trying to reach Slack’s customer service team. Unfortunately, we’re not associated with Slack’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Slack’s website and found the following customer support contact details. Please get in contact with Slack’s representatives by reaching out to them directly using the contact information below.

Slack Customer Service Contacts

Contact Slack customer support by email

Slack Email Support

feedback@slack.com

Chat with Slack representative

Slack Live Chat Support

Live Chat Button on Website

Call with Slack support

Slack Call Center Support

N/A

Learn more about Slack products

Slack Knowledge Base

https://api.slack.com/

Participate in Slack’s community forum discussions

Slack Forum

N/A

Social Media Support Contacts

Slack Instagram

Slack Instagram

instagram.com/slackhq/

Slack Facebook Page

Slack Facebook Page

facebook.com/slackhq

Slack Twitter

Slack Twitter

twitter.com/slackhq

SLAs & Agreements

Directory

Email SLA

N/A

Directory

Live Chat SLA

N/A

Directory

Call Center SLA

N/A

Directory

Forum SLA

N/A

Legal Contacts

Slack Terms & Conditions

Slack Terms & Conditions

N/A

Slack Privacy Policy

Slack Privacy Policy

N/A

Slack Security Policy

Slack Security Policy

N/A

Slack GDPR

Slack GDPR

N/A

Other Links

Slack Affiliate Program

Slack Affiliate Program

N/A

Location

Slack is a new way to communicate with your team. It’s faster, better organized, and more secure than email.

Frequently asked questions

What is Slack?

Slack is a new way to communicate with your team. It's faster, better organized, and more secure than email.

What kind of support does Slack offer?

Customer service team of Slack offers the following support channels: email, live chat, social media support and self-service support.

How do I contact Slack?

You can contact Slack by emailing them, starting a chat with a live agent on their website or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.

What is Slack's email address?

You can contact their support by writing an email to feedback@slack.com.

Does Slack have live chat?

Yes, Slack has live chat support. Go to the bottom of the page: https://slack.com/intl/en-sk/ and find the chat button.

 

How do I speak to someone in Slack?

Slack doesn't have telephone customer support.

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