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Telus Help Desk Contacts

It looks like you’re trying to reach Telus’s customer service team. Unfortunately, we’re not associated with Telus’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Telus’s website and found the following customer support contact details. Please get in contact with Telus’s representatives by reaching out to them directly using the contact information below.

Telus Customer Service Contacts

Contact Telus customer support by email

Telus Email Support


Chat with Telus representative

Telus Live Chat Support

Live Chat Button on Website

Call with Telus support

Telus Call Center Support


SLAs & Agreements


Email SLA



Live Chat SLA



Call Center SLA



Forum SLA




What is Telus?

Telus is a Canadian telecommunications company that provides telephone, Internet, and television services to the western Canadian region. 

What kind of support does Telus offer?

Customer service team of Telus offers the following support channels: live chat, call center, social media support, forum support and self-service support.


How do I contact Telus?

You can contact Telus by starting a chat with a live agent on their website, calling their hotline or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.


What is Telus's email address?

Telus doesn’t have email support. 


Does the Telus have live chat?

Yes, Telus has live chat support. Go to the site:


How do I speak to someone in Telus?

If you prefer call support, you can contact their helpline 1-866-558-2273.

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