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Fitbit Help Desk Contacts

It looks like you’re trying to reach Fitbit’s customer service team. Unfortunately, we’re not associated with Fitbit’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Fitbit’s website and found the following customer support contact details. Please get in contact with Fitbit’s representatives by reaching out to them directly using the contact information below.

Fitbit Customer Service Contacts

Contact Fitbit customer support by email

Fitbit Email Support


Chat with Fitbit representative

Fitbit Live Chat Support

Live Chat Button on Website

Call with Fitbit support

Fitbit Call Center Support

(877) 623-4997

Learn more about Fitbit products

Fitbit Knowledge Base

SLAs & Agreements


Email SLA



Live Chat SLA



Call Center SLA



Forum SLA




What is Fitbit?

Fitbit is dedicated to helping people lead healthier, more active lives. 

What kind of support does Fitbit offer?

Customer service team of Fitbit offers the following support channels: live chat, call center, social media support, forum support and self-service support.

How do I contact Fitbit?

You can contact Fitbit by starting their live chat, calling their hotline or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.

What is Fitbit's email address?

Fitbit doesn’t have email support. 


Does the Fitbit have live chat?

Yes, Namecheap has live chat support. Go to the site and find "Start a chat" button:


How do I speak to someone in Fitbit?

If you prefer call support, you can contact their helpline (877) 623-4997

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