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Magento Help Desk Contacts

It looks like you’re trying to reach Magento’s customer service team. Unfortunately, we’re not associated with Magento’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Magento’s website and found the following customer support contact details. Please get in contact with Magento’s representatives by reaching out to them directly using the contact information below.

Magento Customer Service Contacts

Contact Magento customer support by email

Magento Email Support


Chat with Magento representative

Magento Live Chat Support


Call with Magento support

Magento Call Center Support


SLAs & Agreements


Email SLA



Live Chat SLA



Call Center SLA



Forum SLA




What is Magento?

Magento Commerce offers flexible eCommerce solutions, a vibrant extensions marketplace, and an open global ecosystem.

What kind of support does Magento offer?

Customer service team of Magento offers the following support channels: call center, social media support, forum support and self-service support.


How do I contact Magento?

You can contact Magento by calling their hotline or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.


What is Magento's email address?

Magento doesn’t have email support.

Does the Magento have live chat?

No, the Magento doesn't have live chat support.


How do I speak to someone in Magento?

If you prefer call support, you can contact their helpline 1-800-685-3624

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