Canva Help Desk Contacts
Find Canva customer support contact details, including email support, knowledge base, social media support, and community forum. Get help with any questions or issues related to the online graphic design platform Canva.
It looks like you’re trying to reach Canva’s customer service team. Unfortunately, we’re not associated with Canva’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Canva’s website and found the following customer support contact details. Please get in contact with Canva’s representatives by reaching out to them directly using the contact information below.
Canva Customer Service Contacts
Canva Live Chat Support
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Canva Call Center Support
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Canva Forum
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Social Media Support Contacts
SLAs & Agreements
Email SLA
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Live Chat SLA
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Call Center SLA
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Forum SLA
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Legal Contacts
Canva Security Policy
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Canva Affiliate Program
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Location
Canva Customer Support
What is Canva?
Canva is an online graphic design platform where users can create designs for social media posts, presentations, documents, and other marketing materials using a library of customizable templates. It is used by millions of professionals, entrepreneurs, educators, and students around the world.
Canva customer support channels
Canva offers several support channels to assist users with any questions or problems they may have. They offer several methods including social media, knowledge base or community advice. Their customer service team is available 24/7 to make sure users are able to get the help they need whenever they need it.
- Community: https://www.canva.com/community/
- Support Portal: https://support.canva.com/
- Knowledge Base: https://www.canva.com/en_au/help/
- Twitter: https://twitter.com/canva?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
- Facebook: https://www.facebook.com/canva
- Instagram: https://www.instagram.com/canva/
- Pinterest: https://www.pinterest.com/canva
How do I contact Canva?
Ultimately, the best way to contact Canva customer support will depend on your personal preference and the nature of your issue. It’s a good idea to explore all of the available options to find the one that works best for you. You can contact them through social media, that are available 24/7. Canva has a comprehensive knowledge base as well, where you can find answers to frequently asked questions, tutorials, and articles on various topics related to using the platform. Alternatively, Canva offers a community forum where users can ask questions, share tips and tricks, and get help from other Canva users.
Learn more about Canva
Canva’s customer service is world-class. They provide fast and reliable technical support to ensure their customers always get the help they need, whenever they need it. They have helpful and knowledgeable staff in their online chat and email support options, their Help Center covers a wide range of topics, and their detailed tutorials offer plenty of assistance with their products and services. With Canva, customers can get the assistance, information, and support they need in a timely and professional manner.
Topics
- Canva features and templates
- Design editing with Canva
- Saving, sharing, and printing designs with Canva
Video summary
Canva is a design platform that allows users to create various designs using professional templates. Users can search for templates by keywords, browse by theme, or explore photo and icon libraries. The platform also offers design school to help users improve their design skills. Canva provides a sidebar to organize designs, along with the option to create folders. Editing designs is easy with Canva, as users can modify text, fonts, colors, and positions of objects. They can also replace images and undo actions. After finishing a design, users can save, share, comment, download, or professionally print it. Canva allows users to collaborate with others by giving permission to view or edit the design and leave comments on specific objects. Designs can be downloaded as still images or animated images, and can also be posted on social platforms. Canva provides printing options for t-shirts, business cards, posters, and more. Start designing with Canva today!
Topics
- Contacting Canva customer service
- Filling out the support form
- Response times for different types of users
Video summary
This video provides instructions on how to contact Canva customer service. On the Canva homepage, click on 'Learn' and select 'Help Center'. Then, type 'customer service' in the search bar. The first result will be 'Contact Canva Support'. Click on that and you will be redirected to a support form. Fill out the form with the type of problem you're encountering and describe the issue in detail. You can also upload a screenshot or the affected design, although this is optional. Canva's response time depends on the number of messages they receive each day. Canva Pro users and Canva for Team subscribers can expect a response within 24 hours. Non-profit and education users will receive a response within 48 hours, while free users will have to wait one week. Thank you for watching!
Frequently Asked Questions
What is Canva?
Create beautiful designs with your team. Use Canva's drag-and-drop feature and layouts to design, share and print business cards, logos, presentations
What kind of support does Canva offer?
Customer service team of Canva offers the following support channels: email support and social media support.
How do I contact Canva?
You can contact Canva by emailing them or by leaving them a message on one of the social media platforms.
What is Canva's email address?
You can contact Canva by filling out the form: https://www.canva.com/help/article/describe-your-issue.
Does Canva have live chat?
No, Canva doesn't have live chat support.
How do I speak to someone in Canva?
Canva doesn't have telephone customer support.
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