Cloudflare Help Desk Contacts
Find contact information for Cloudflare's customer service team, including phone support and social media platforms, as well as links to their knowledge base and community forum.
It looks like you’re trying to reach Cloudflare’s customer service team. Unfortunately, we’re not associated with Cloudflare’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Cloudflare’s website and found the following customer support contact details. Please get in contact with Cloudflare’s representatives by reaching out to them directly using the contact information below.
Cloudflare Customer Service Contacts
Cloudflare Email Support
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Cloudflare Live Chat Support
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Social Media Support Contacts
SLAs & Agreements
Email SLA
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Live Chat SLA
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Call Center SLA
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Forum SLA
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Legal Contacts
Cloudflare Terms & Conditions
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Cloudflare Privacy Policy
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Cloudflare Security Policy
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Cloudflare GDPR
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Other Links
Cloudflare Affiliate Program
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Location
Cloudflare Customer Support
What is Cloudflare?
Cloudflare represents a company that provides cloud-based services to improve website performance, security, and reliability. The company was founded in 2009 and is based in San Francisco, California, with data centers located around the world.
Cloudflare’s services include content delivery network (CDN), which speeds up website loading times by caching website content closer to the user’s location, as well as DDoS (distributed denial of service) protection, which helps prevent cyber attacks that can cause website downtime.
In addition to these core services, Cloudflare offers other tools and services to help website owners optimize their website’s performance, such as DNS management, SSL/TLS encryption, and website analytics. Cloudflare also provides a security service that protects websites from online threats, such as malware and hacking attempts.
Cloudflare’s services are used by a wide range of companies, from small businesses to large enterprises, to improve website performance and security, and to ensure that their websites are always available to their users.
Cloudflare customer support channels
You can contact Cloudflare’s customer support team by calling their support number. This is a good option if you have a non-urgent issue or question. Company also provides social media support through its website. This is a great option if you need a quick answer to a question or issue.
Another option is tu use Cloudflare´s community forum where you can ask questions, get advice, and connect with other users, or alternatively knowledge base, which provides comprehensive resources that have answers to common questions, as well as in-depth articles on specific topics.
Overall, Cloudflare provides multiple channels for customer support, allowing customers to choose the option that works best for them.
- Phone: +1 888-274-3482
- Support Portal: https://support.cloudflare.com/
- Knowledge Base: https://support.cloudflare.com/hc/en-us
- Community Forum: https://community.cloudflare.com/
- Twitter: https://twitter.com/Cloudflare
- LinkedIn: https://www.linkedin.com/company/cloudflare-inc-
- Facebook: https://www.facebook.com/Cloudflare/
- Instagram: https://www.instagram.com/cloudflare/
- YouTube: https://www.youtube.com/cloudflare
How do I contact Cloudflare?
The most effective way to contact Cloudflare depends on the urgency and complexity of your issue. Here are some tips on which support channel to use in different situations. If you are experiencing a critical issue with your website or application, the best way to contact Cloudflare is by phone at +1 888-274-3482. Cloudflare offers phone support to customers on its paid plans, and this is the fastest way to get a response from a support representative.
For non-urgent issues or questions, you can contact Cloudflare’s customer support team by social media, which includes Instagram, LinkedIn or Facebook. Both of these channels are available 24/7, and you can expect a response within a few hours. If you have a technical issue that requires more in-depth support, you may want to start by searching Cloudflare’s knowledge base or community forum.
If you can’t find the answer you need, you can then reach out to customer support by phone. Overall, the most effective way to contact Cloudflare depends on your specific needs and the urgency of your issue. Regardless of which support channel you choose, Cloudflare’s customer support team is dedicated to helping you resolve any issues you may encounter.
Common problems and solutions
Experiencing problems with this software?
Take a look at our list of the most common problems and find out how you can solve them.
Can I use Cloudflare for free?
Yes, you can use Cloudflare for free. Cloudflare’s Free plan provides the most basic website performance and security features. If you need more, you can always upgrade to a higher tier plan.
What happens when I upgrade?
If you currently have a paid plan (e.g. Pro) for one of your domains and upgrade to a higher priced plan (e.g. Business), the following happens:
- You will be debited the hourly pro-rata cost of the Business plan until the end of the billing cycle
- You will be credited the hourly pro-rata cost of the Pro plan until the end of the billing cycle
- At the beginning of the next billing cycle, you will be charged for the full cost of the Business plan
- You will receive an invoice upon successful payment of the upgrade
What happens if I add a plan in the middle of my subscription period?
Your additional zone will be charged for the pro-rata time used for the selected plan.
For example:
- Your first zone is subscribed to a paid plan on the 10th of the month and you add a second zone on the 20th day of a 30 day month
- You will be charged an additional (20/30) * price of the second plan
- On the next billing cycle (10th of the next month) you will be charged the full price for both plans
Frequently asked questions
What is Cloudflare?
Cloudflare is an American web infrastructure and website security company, providing content delivery network services, DDoS mitigation, Internet security, and distributed domain name server services.
What kind of support does Cloudflare offer?
Customer service team of Cloudflare offers the following support channels: call center, social media support, forum support and self-service support.
How do I contact Cloudflare?
You can contact Cloudflare by calling their hotline or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.
What is Cloudflare's email address?
Cloudflare doesn’t have email support.
Does Cloudflare have live chat?
No, Cloudflare doesn't have live chat support.
How do I speak to someone in Cloudflare?
If you prefer call support, you can contact their helpline +1 888-274-3482
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