Shopify Help Desk Contacts

It looks like you’re trying to reach Shopify’s customer service team. Unfortunately, we’re not associated with Shopify’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Shopify’s website and found the following customer support contact details. Please get in contact with Shopify’s representatives by reaching out to them directly using the contact information below.

Shopify Customer Service Contacts

Social Media Support Contacts

Shopify Instagram

Shopify Instagram

instagram.com/shopify/

Shopify Facebook Page

Shopify Facebook Page

facebook.com/shopify

Shopify Twitter

Shopify Twitter

twitter.com/shopify

SLAs & Agreements

Directory

Email SLA

Shopify support agents usually replies to email within 12 Hours .

Directory

Live Chat SLA

Shopify live agents usually pick up chats within 30 Minutes .

Directory

Call Center SLA

N/A

Directory

Forum SLA

Shopify support agents usually replies on forum within 1 Day .

Legal Contacts

Shopify Terms & Conditions

Shopify Terms & Conditions

N/A

Shopify Privacy Policy

Shopify Privacy Policy

N/A

Shopify Security Policy

Shopify Security Policy

N/A

Shopify GDPR

Shopify GDPR

N/A

Other Links

Shopify Wikipedia Page

Shopify Wikipedia Page

https://en.wikipedia.org/wiki/Shopify

Shopify Affiliate Program

Shopify Affiliate Program

N/A

Location

Shopify is a commerce platform that allows anyone to set up a store and sell their products online or in person.

Frequently asked questions

What is Shopify?

Shopify is a software as a service company. Shopify is a commerce platform that allows anyone to set up a store and sell their products online or in person.

 

What kind of support does Shopify offer?

Customer service team of Shopify offers the following support channels: email, live chat, social media support and self-service support.

How do I contact Shopify?

You can contact the Shopify support team by emailing them, starting a chat with a live agent on their website, leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.

What is Shopify ’s email address?

You can contact their support by writing an email to https://help.shopify.com/en/questions#/contact/email

Does Shopify have live chat?

Yes, Shopify has live chat support. Go to https://help.shopify.com/en/questions#/contact/chat

How do I speak to someone in a Shopify company?

Shopify doesn't have telephone customer support.

Back to Directory Create account for FREE

Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.