Shopify Help Desk Contacts
It looks like you’re trying to reach Shopify’s customer service team. Unfortunately, we’re not associated with Shopify’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Shopify’s website and found the following customer support contact details. Please get in contact with Shopify’s representatives by reaching out to them directly using the contact information below.
Shopify Customer Service Contacts
Shopify Call Center Support
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Social Media Support Contacts
SLAs & Agreements
Email SLA
Shopify support agents usually replies to email within 12 Hours .
Call Center SLA
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Forum SLA
Shopify support agents usually replies on forum within 1 Day .
Legal Contacts
Shopify Terms & Conditions
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Shopify Privacy Policy
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Shopify Security Policy
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Shopify GDPR
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Other Links
Shopify Affiliate Program
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Location
Shopify is a commerce platform that allows anyone to set up a store and sell their products online or in person.
Frequently asked questions
What is Shopify?
Shopify is a software as a service company. Shopify is a commerce platform that allows anyone to set up a store and sell their products online or in person.
What kind of support does Shopify offer?
Customer service team of Shopify offers the following support channels: email, live chat, social media support and self-service support.
How do I contact Shopify?
You can contact the Shopify support team by emailing them, starting a chat with a live agent on their website, leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.
What is Shopify ’s email address?
You can contact their support by writing an email to https://help.shopify.com/en/questions#/contact/email
Does Shopify have live chat?
Yes, Shopify has live chat support. Go to https://help.shopify.com/en/questions#/contact/chat
How do I speak to someone in a Shopify company?
Shopify doesn't have telephone customer support.
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