Adobe Help Desk Contacts
Find contact details for Adobe's customer service team, including email support, call center support, and social media support channels. Also includes information on SLAs, legal contacts, and other helpful links.
It looks like you’re trying to reach Adobe’s customer service team. Unfortunately, we’re not associated with Adobe’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Adobe’s website and found the following customer support contact details. Please get in contact with Adobe’s representatives by reaching out to them directly using the contact information below.
Adobe Customer Service Contacts
Adobe Live Chat Support
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Social Media Support Contacts
SLAs & Agreements
Call Center SLA
Adobe call representatives usually pick up calls within 15 Minutes .
Forum SLA
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Legal Contacts
Adobe Security Policy
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Adobe GDPR
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Other Links
Adobe Affiliate Program
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Location
Adobe Customer Support
What is Adobe?
Adobe is a software company that creates a range of products used for graphic design, video editing, web development, photography, and more. It is best known for its flagship products, Adobe Photoshop and Adobe Creative Cloud, which offer a range of tools for creative professionals.
Adobe customer support channels
You can contact the Adobe support team by searching for help in knowledge base or ringing company´s contact phone. To come for help, and be inspired, community forum is the best place. Quick advice and help can be found via social media accounts.
- Phone: + 800-585-0774
- Support Portal: https://helpx.adobe.com/support.html
- Knowledge Base: https://www.adobe.com/about-adobe.html
- Community Forum: https://community.adobe.com/
- Twitter: https://twitter.com/adobe
- LinkedIn: https://www.linkedin.com/company/adobe
- Facebook: https://www.facebook.com/Adobe/
- Instagram: https://www.instagram.com/adobe/
- Youtube: https://www.youtube.com/adobe
How do I contact Adobe?
The best way to contact Adobe is through their customer service contact phone at + 800-585-0774. You can find product tutorials and peer support either via knowledge base, or by visiting community forum. Adobe is also operating on a variety of social media platforms, including Facebook, Twitter, LinkedIn, YouTube, and Instagram.
Topics
- Contacting Adobe customer service
- Using the virtual assistant
- Accessing live assistance
Video summary
This video provides instructions on how to contact Adobe customer service. To do so, users must be logged into their Adobe account and click on the 'Contact Us' button. This will bring up a virtual assistant that can assist with billing or other questions. If more help is needed, users can request a live assistant. If the 'Contact Us' button is not visible, users can scroll to the bottom of the page and click on the 'Real Help from Real People' option. Overall, the video aims to provide viewers with helpful information on accessing Adobe customer service.
Common problems and solutions
Experiencing problems with this software?
Take a look at our list of the most common problems and find out how you can solve them.
How to recover my password?
Reset forgotten password
- Go to https://account.adobe.com .
- Enter your email address and select “Continue”.
- Select “Reset your password”.
- Enter the code sent to your email address or phone number.
- If you have provided both an email address and a phone number, you can opt to receive your code in an email instead. Select “Get your code another way”.
- In the “Update your password screen”, enter your new password twice to confirm, then select “Update password”.
CAN’T FIND AN EMAIL CONTAINING THE CODE?
If you can’t find the email from Adobe in your inbox, check your spam or junk folder.
DON’T HAVE ACCESS TO YOUR EMAIL ADDRESS?
To update your email address, see Edit Adobe account personal profile.
Do I need to be online to access my desktop apps?
No, the desktop apps in Creative Cloud, such as Photoshop and Illustrator, are installed directly on your computer. So, you don’t need an ongoing Internet connection to use them.
An Internet connection is required the first time you install and license your apps. But, you can use the apps in offline mode with a valid software license. The desktop apps attempt to validate your software licenses every 30 days.
Annual members can use the apps for up to 99 days in offline mode. Month-to-month members can use the software for up to 30 days in offline mode.
What’s included with a free Creative Cloud membership?
A free Creative Cloud membership gives you access to file syncing and sharing features and 2 GB of storage space. You also get some free services and access to free trials of the Creative Cloud apps.
Watch a video about Adobe
Adobe’s customer service is dedicated to providing the highest level of support for their customers. They provide personalized assistance to help customers get the most out of their Adobe products. Their team of experienced agents is available 24/7 by phone, chat, and email to answer any questions or problems customers might have. Adobe also offers an online customer service portal for customers to find help and resources quickly and easily.
Frequently Asked Questions
What is Adobe?
Adobe is a software as a service company. Adobe is an American multinational computer software company. It has historically focused upon the creation of multimedia and creativity software products, with a more recent foray towards digital marketing software.
What kind of support does Adobe offer?
Customer service team of Adobe offers the following support channels: email, social media support and self-service support.
How do I contact Adobe?
You can contact the Adobe support team by filling out the help form, leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.
What is Adobe's email address?
You can contact their support by filling out the help form - https://www.adobe.com/about-adobe/contact.html
Does Adobe have live chat?
Yes, Adobe does have live chat support.
How do I speak to someone at Adobe?
Adobe doesn't have telephone customer support.
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