Dropbox Help Desk Contacts
Find help and support for Dropbox through customer service channels including email, live chat, call center, social media, forums, and self-service options. Contact information and SLAs are listed on this page, as well as legal policies.
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Dropbox Customer Service Contacts
Social Media Support Contacts
SLAs & Agreements
Call Center SLA
Dropbox call representatives usually pick up calls within 1 Hour .
Forum SLA
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Legal Contacts
Dropbox GDPR
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Other Links
Dropbox Affiliate Program
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Location
Dropbox Customer Support
What is Dropbox?
Dropbox represents a cloud-based file hosting and collaboration service that allows users to store and share files, photos, and videos with others. The company was founded in 2007 and has since grown to become one of the most popular cloud storage platforms in the world.
Users can use Dropbox to store files in the cloud and view them from any internet-connected device. Users have the option to share their works with others, enabling real-time viewing and editing. Dropbox also provides a variety of collaboration capabilities that make it simple for teams to collaborate on projects together, like commenting and version history.
Dropbox provides a variety of additional goods and services, such as Dropbox Paper (a collaborative document editor), Dropbox Transfer (a tool for exchanging huge files), and Dropbox Passwords, in addition to its core cloud storage and collaboration features (a password manager).
Dropbox customer support channels
You can get in touch with Dropbox by sending them an email, beginning a live web chat with a representative, dialling their hotline, or sending them a message on one of their social media accounts. Alternatively, if you want self-service help, you can access their knowledge base or community forum.
- Phone: + 800-620-5395
- Support Portal: https://help.dropbox.com/
- Contact Form: https://www.dropbox.com/support
- Email: support@dropbox.com
- Knowledge Base: https://help.dropbox.com/
- Community Forum: https://www.dropboxforum.com/t5/English/ct-p/English
- Twitter: https://twitter.com/dropboxbusiness
- LinkedIn: https://www.linkedin.com/company/dropbox/
- Facebook: https://www.facebook.com/Dropbox
- Instagram: https://www.instagram.com/dropbox/
- YouTube: https://www.youtube.com/user/dropbox
How do I contact Dropbox?
Company offers several types of support to its users and the most effective way to contact Dropbox depends on urgency of the issue.
The Dropbox knowledge base is a comprehensive resource that provides answers to frequently asked questions, tutorials, and troubleshooting guides. It provides tips how to use the tool, account, apps and integrations and many more. It offers quick guide how to use and troubleshoot Dropbox products. Company also has an active community forum where users can ask questions, share ideas, and get help from other Dropbox users.
In the case of more urgent issue, users can contact Dropbox support via email at support@dropbox.com and receive personalized assistance from a support agent. Alternatively phone support is available at + 800-620-5395 to Dropbox Business and Enterprise users. This option is available 24/7.
For users who need help in real-time, Dropbox offers live chat support. This option is available for Dropbox Business and Professional users. Company also offers a range of social media accounts, for less urgent issues. Dropbox’s social media accounts are a great way to stay informed about new developments, tips and tricks, and to engage with other Dropbox users.
Dropbox has an active presence on several social media platforms, including Twitter, Facebook, Instagram, LinkedIn, and YouTube. On these platforms, users can engage with Dropbox through comments, likes, and shares, and get involved in conversations with other Dropbox users. Additionally, company often shares user stories and case studies on its social media accounts, showcasing how individuals and organizations are using Dropbox to streamline their workflows and collaborate more effectively.
Frequently asked questions
What is Dropbox?
Dropbox is a software as a service company. Dropbox is a file hosting service that offers cloud storage, file synchronization, personal cloud, and client software.
What kind of support does Dropbox offer?
Customer service team of Dropbox offers the following support channels: email, live chat, call center, social media support, forum support and self-service support.
How do I contact Dropbox?
You can contact Dropbox by emailing them, starting a chat with a live agent on their website, calling their hotline or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.
What is Dropbox’s email address?
You can contact Dropbox by filling out the form: https://www.dropbox.com/support
Does Dropbox have live chat?
Yes, Dropbox has live chat support. Go to the site: https://www.dropbox.com/support
How do I speak to someone in a Dropbox company?
If you prefer call support, you can contact their helplines: https://experience.dropbox.com/contact
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