Nike Help Desk Contacts
It looks like youโre trying to reach Nikeโs customer service team. Unfortunately, weโre not associated with Nikeโs support team. We are two entirely different business organizations. However, to make your life a little easier, weโve researched Nikeโs website and found the following customer support contact details. Please get in contact with Nikeโs representatives by reaching out to them directly using the contact information below.
Nike Customer Service Contacts
Nike Email Support
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Nike Knowledge Base
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Nike Forum
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Social Media Support Contacts
SLAs & Agreements
Live Chat SLA
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Call Center SLA
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Forum SLA
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Legal Contacts
Nike Terms & Conditions
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Nike Privacy Policy
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Nike Security Policy
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Nike GDPR
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Other Links
Nike Affiliate Program
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Nike is the worldโs leading designer, marketer, and distributor of authentic athletic footwear, apparel, equipment, and accessories for a wide variety of sports and fitness activities.
Common problems and solutions
Experiencing problems with this software?
Take a look at our list of the most common problems and find out how you can solve them.
How to recover my password?
Complete the steps below and Nike will email you password reset instructions.
NIKE.COM
- Start on Nike.com
- On mobile devices, tap the menu in the upper right-hand corner. Scroll down and tap โSign inโ. On a computer, click โSign inโ in the upper right-hand corner
- Tap or click โForgot Password?โ
- Enter the email address connected to your Nike Member profile and tap or click โResetโ. Weโll email you instructions on how to reset your password.
NIKE APPS
- Open your favorite Nike App.
- Tap โLog Inโ
- Tap โForgotten Your Password?โ
- Enter the email address connected to your Nike Member profile and tap โResetโ. Weโll email you instructions on how to reset your password.
What are Nikeโs shipping options?
Nike Members get free standard shipping on every order.
During checkout, you can choose your preferred shipping option. Free shipping options are available for Nike Members, while guests can choose from various options for a fee. Expedited and express shipping may not be available for all orders. Store pickup is also available for eligible orders, but some stores may be closed or have limited hours and services due to safety concerns.
No Rush shipping is a ground-only option that is less carbon-intensive than air freight shipping, and provides an estimated delivery date during checkout. On rare occasions, No Rush orders may be shipped by air.
How do I return my Nike order?
Nike has an extended 60-day return policy (some exceptions apply).
You can return your Nike or Converse purchase for any reason within 60 days at a nearby Nike store for free, or by using your preferred carrier for a fee.
To start a return, sign in to your Nike Member profile and go to your order history or enter your order number and email address. Select the items to return and choose your preferred return method. For Nike Members, returns are free and you can choose from a UPS return code, printable label, or UPS pickup. Guests can choose their preferred carrier and will be responsible for any shipping costs. Securely package your return and remove or cover any previous shipping labels and barcodes to avoid shipping delays.
Frequently asked questions
What is Nike?
Nike is the world's leading designer, marketer, and distributor of authentic athletic footwear, apparel, equipment, and accessories for a wide variety of sports and fitness activities.
What kind of support does Nike offer?
Customer service team of Nike offers the following support channels: email via form, live chat, call center, social media support.
How do I contact Nike?
You can contact Nike by emailing them via form, starting a chat with a live agent on their website, calling their hotline or by leaving them a message on one of the social media platforms.ย
What is Nike's email address?
You can contact Nike by filling out the form: https://www.nike.com/sk/en/help/ask/r/nike
Does Nike have live chat?
Yes, Nike has live chat support. Go to the site:ย
How do I speak to someone in Nike?
+31 (0) 20 5820542
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