Dashlane Help Desk Contacts
Find contact information for Dashlane customer support, including email, live chat, phone number, and social media accounts. Get help for common issues like forgotten passwords or lost devices.
It looks like you’re trying to reach Dashlane’s customer service team. Unfortunately, we’re not associated with Dashlane’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Dashlane’s website and found the following customer support contact details. Please get in contact with Dashlane’s representatives by reaching out to them directly using the contact information below.
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Dashlane Customer Support
What is Dashlane?
Dashlane represents a website that offers a password management service. It allows users to securely store and manage their passwords, personal information, payment details, and other sensitive data in a digital vault. The website also provides features such as autofill and password generation to make logging into websites and filling out forms easier and more secure.
In addition to password management, Dashlane offers a variety of other tools designed to help users stay safe online, such as a VPN, dark web monitoring, and breach alerts. These tools are intended to help users protect their personal information and prevent cyberattacks.
Dashlane is available as a free service with limited features, as well as a premium service with more advanced features and additional security measures. The website is widely regarded as one of the best password managers on the market, and is used by millions of people around the world.
Dashlane customer support channels
You can get in touch with Dashlane by sending them an email, beginning a live online chat with a representative, or sending them a message on one of their social media accounts or through contact form. Instead, if you want self-service help, you may access their knowledge base.
- Phone: +1 (800) 952-5210
- Email: support@dashlane.com
- Contact Form: https://www.dashlane.com/business-password-manager/enterprise
- Support Portal: https://support.dashlane.com/hc/en-us
- Knowledge Base: https://www.dashlane.com/resources
- Twitter: https://twitter.com/dashlane
- LinkedIn: https://linkedin.com/company/dashlane
- Facebook: https://facebook.com/GetDashlane
- Instagram: https://instagram.com/dashlane
- YouTube: https://www.youtube.com/dashlane
- Reddit: https://reddit.com/r/Dashlane/
How do I contact Dashlane?
Dashlane may be reached by visiting their website at www.dashlane.com. After you have reached their webpage, go all the way to the bottom of the page and click on the “Contact Us” link that is situated beneath the header that reads “Business.” This will lead you to a website that provides you with a number of different alternatives for contacting their customer care service.
For self service help, there is available knowledge base, that represents resource library. You can learn there the steps to take, tools to use, and latest cybersecurity news to secure your business. Alternatively, contact form is also good way for less urgent issues, and available anytime.
You can also send an email to Dashlane to get in touch with them. Your email should be sent to support@dashlane.com, and you should provide as many specifics as you can about the query or problem that you have. You have the option to use Dashlane’s live chat tool if you would rather have a conversation with a person in real time. When you have navigated to their site and located the chat button on the bottom right side of web, feel free to start the conversation.
What matters to social media, you may get in touch with Dashlane by sending a tweet to their help account, which is @DashlaneSupport, if you use Twitter. They often answer to tweets within a short amount of time and are able to assist you with any inquiries or problems that you might have. Other social media ranging from Facebook to Instagram or YouTube are also good way for quick contact.
You may reach the support staff for Dashlane by contacting their toll-free number, which is +1 (800) 952-5210. If you would rather speak with someone over the phone, you can do so by dialing this number. Their customer service may be reached Monday through Friday between the hours of 9 am and 5 pm Eastern Time.
In general, the Dashlane support team may be reached through a number of different channels, which means that you should be able to choose one that suits your needs the most.
Common problems and solutions
Experiencing problems with this software?
Take a look at our list of the most common problems and find out how you can solve them.
How to recover my lost password?
Your Master Password is the only way to unlock your Dashlane account. Only you know your Master Password, and it is never shared or stored by Dashlane.
Our interactive guide helps you confirm whether you’ve forgotten your Master Password. If you’ve forgotten it, this guide helps you find ways you might be able to regain access to your data based on your device, features, and plan:
- If you’re using the Safari app or the iOS or Android mobile app and previously activated the Master Password reset with biometrics feature, you can reset your Master Password with your fingerprint or Face ID, depending on your device. You’ll then be able to create a new Master Password and regain access to your account. This guide walks you through the details.
- If you’re a member of a Dashlane Team or Dashlane Business plan and your team has turned on the account recovery feature, you might be able to send an account recovery request to your Dashlane admin.
For all others, if you’ve forgotten your Master Password, unfortunately, the data you saved in Dashlane can no longer be decrypted. You must reset the account to begin using Dashlane again.
What happens if my phone is lost or stolen with all my Dashlane data?
Because only you know your Master Password or the 4-digit PIN code you set up on our iOS and Android mobile apps, no one else can access your data if your phone or computer is lost or stolen.
Your data is always encrypted on your device. For this reason, only you can access it with your Master Password.
For added security, you can remotely disable Dashlane on any device:
- Sign in to your account on the web app.
- In the “My account” menu, select “Settings” then “Manage Logins”.
Note: The Dashlane web app is not available on Internet Explorer. To access the web app, please use Chrome, Firefox, or Edge. - From there, select the little cross next to the device you want to disable and select “De-authorize”. Dashlane will deny access to your data from this device.
How to set up and use Dark Web Monitoring?
Setting up Dark Web Monitoring
In the web app, locate and access the “Dark Web Monitoring” section in the left panel. Select “Add email” to enter an email address you want to monitor for a scan.
Enter the email address and select “Send activation link”. Note that the email address that was used to create your Dashlane account is prefilled if it’s not being monitored yet.
Dashlane sends a verification email to the address and shows as “Pending verification” in your list of monitored email addresses.
Your next step is to log in to your email account and select the link in the email Dashlane just sent you after you verify that it’s indeed your account, that you made the request, and that you want to confirm the setup. Note that for security reasons this link is valid for only 24 hours.
If you didn’t receive the email, check your spam folder. When you select “Yes, I confirm this request”, you’re taken to a web page with your Dark Web Scan results.
Learn more about Dashlane
Dashlane is committed to providing outstanding customer service to all of its customers. Their customer service team is available 24/7 to answer any questions or concerns you may have about their products and services. They offer live chat, email support, and telephone assistance, so you can always find help when you need it. You can also find helpful resources, including FAQs and tutorials, on their website to answer any questions or provide extra help if needed.
Frequently Asked Questions
What is Dashlane?
Password manager for home, mobile, business. Store and fill in all your passwords, personal information, and payments.
What kind of support does Dashlane offer?
Customer service team of Dashlane offers the following support channels: email, live chat, social media support and self-service support.
How do I contact Dashlane?
You can contact Dashlane by emailing them, starting a chat with a live agent on their website or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.
What is Dashlane's email address?
You can contact their support by writing an email to support@dashlane.com.
Does Dashlane have live chat?
Yes, Dashlane has live chat support. Go to the bottom of the page: https://support.dashlane.com/hc/en-us and find message button.
How do I speak to someone in Dashlane?
Dashlane does have telephone customer support at phone number +1 (800) 952-5210.
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