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Upwork Help Desk Contacts

It looks like you’re trying to reach Upwork’s customer service team. Unfortunately, we’re not associated with Upwork’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Upwork’s website and found the following customer support contact details. Please get in contact with Upwork’s representatives by reaching out to them directly using the contact information below.

Upwork Customer Service Contacts

Contact Upwork customer support by email

Upwork Email Support

Chat with Upwork representative

Upwork Live Chat Support


Call with Upwork support

Upwork Call Center Support


Learn more about Upwork products

Upwork Knowledge Base

Participate in Upwork’s community forum discussions

Upwork Forum


SLAs & Agreements


Email SLA



Live Chat SLA



Call Center SLA



Forum SLA




What is Upwork?

Upwork is the world’s largest work marketplace, connecting millions of businesses with independent talent around the globe.

What kind of support does Upwork offer?

Customer service team of Upwork offers the following support channels: email, call center, social media support and self-service support.


How do I contact Upwork?

You can contact Upwork by emailing them, calling their hotline or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.


What is Upwork's email address?

You can contact them by writing an email to


Does the Upwork have live chat?

No, the Upwork doesn't have live chat support.


How do I speak to someone in Upwork?

If you prefer call support, you can contact their helpline  866.262.4478

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