Reverb Help Desk Contacts
Find contact details for Reverb's customer support team, including email support, live chat support, and social media support. Get help with your online musical instrument purchases on Reverb today.
It looks like you’re trying to reach Reverb’s customer service team. Unfortunately, we’re not associated with Reverb’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Reverb’s website and found the following customer support contact details. Please get in contact with Reverb’s representatives by reaching out to them directly using the contact information below.
Reverb Customer Service Contacts
Reverb Call Center Support
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Reverb Forum
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Social Media Support Contacts
SLAs & Agreements
Email SLA
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Live Chat SLA
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Call Center SLA
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Forum SLA
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Legal Contacts
Reverb Security Policy
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Other Links
Location
Reverb is the largest online marketplace dedicated to buying and selling new, used, and vintage musical instruments and gear.
Common problems and solutions
Experiencing problems with this software?
Take a look at our list of the most common problems and find out how you can solve them.
How to reset my password?
You can reset your Reverb password by entering your email address here: https://reverb.com/forgot_password.
If you’re still having trouble resetting your password, please contact Reverb Support to help you.
If you are logging in via Facebook and need to change your password, please use Facebook’s reset password process.
How do I buy a Reverb shipping label?
- Locate the order on your “Orders” page.
- Select the green “Get Shipping Label” button.3. Enter the weight and dimensions of the package.
- Select to include a signature requirement and Reverb Safe Shipping.
- Click “Review Rates”.
- Select the shipping method of your choice.
How to purchase an item on Reverb?
- Find an item on Reverb.com.
- Click “Add to cart”.
- Choose your preferred payment method within your Cart.
- If you have one, Redeem a Gift Card to add Reverb Credits to your account.
- Click “Proceed to checkout”.
- If you’re signed in to your Reverb account, confirm shipping address and payment details.
- If you’re checking out as a guest, click “Checkout as a guest”.
- Fill in your shipping and payment details.
- We recommend creating a Reverb account for added benefits and convenience in tracking your purchase.
- If you have one, apply a discount coupon code under “Have a Coupon Code?”.
- Click “Continue”.
- Review your order to check that your information and order are correct.
- Click “Place Order”.
Frequently asked questions
What is Reverb?
Reverb is the largest online marketplace dedicated to buying and selling new, used, and vintage musical instruments and gear.
What kind of support does Reverb offer?
Customer service team of Reverb offers the following support channels: self-service support and live chat support.
How do I contact Reverb?
You can contact Reverb by submitting a support request via their Help Center, or by visiting Reverb.com and clicking the "Need Help?" button to connect to a live chat agent during business hours.
What is Reverb's email address?
You can contact Reverb by filling out the form. Find a "Need Help" button on https://reverb.com/.
Does Reverb have live chat?
Yes, Reverb does have live chat support. Find a "Need Help" button on https://reverb.com/.
How do I speak to someone in Reverb?
Reverb doesn't have call center customer support.
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