Find contact information for Ebay's customer support team, including email, live chat, call center, and social media support. Also, find links to Ebay's knowledge base and legal policies.
It looks like you’re trying to reach Ebay’s customer service team. Unfortunately, we’re not associated with Ebay’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Ebay’s website and found the following customer support contact details. Please get in contact with Ebay’s representatives by reaching out to them directly using the contact information below.
Buy & sell electronics, cars, clothes, collectibles & more on eBay, the world’s online marketplace. Top brands, low prices & free shipping on many items.
Experiencing problems with this software?
Take a look at our list of the most common problems and find out how you can solve them.
If you’ve forgotten your password click here. For security, we’ll ask you to verify yourself by email or text. If you choose email verification and don’t receive a message within 5 minutes, check your spam or junk folders.
Changing your password for security reasons
You can also change your password in the Account section of My eBay. Here’s how:
Troubleshooting if you have problems changing your password
If you’ve tried the steps above and you’re experiencing problems changing or resetting your password, try the following troubleshooting tips:
If you’ve tried to change your password more than 5 times in the last 24 hours, you’ll need to wait 24 hours before trying again
The eBay Money Back Guarantee covers damaged, misdescribed, or wrong items. You can return these items even if the seller’s returns policy says they don’t accept returns.
If you no longer want an item, you can check the listing to see if the seller offers returns and any conditions.
To start a return, select the item from your “Purchase history”. The seller has 3 business days to resolve the issue. If it is not resolved, you can ask eBay to step in and help within 21 business days of opening the request. When your return request is accepted, you’ll receive a return shipping label or be asked to purchase one.
The cost of shipping and the condition of the returned item will affect your refund.
If the item is worth $750 or more, it must be returned with signature confirmation. Your refund will be processed within 2 business days and should be available in your original payment method within 3-5 business days.
Getting paid for items you’ve sold on eBay is simple. Your buyers can choose from a range of payment methods, eBay manages the end-to-end payments process, and you receive your funds directly in your checking account.
If you’re a new seller on eBay, you can register by creating a listing.
Once you’ve registered as a seller, you can start selling on eBay. To comply with applicable laws, they’ll ask you for additional information to complete verification. Verifying your details helps you avoid any delays in receiving your payouts.
eBay customer support team is dedicated to providing great service to its customers. The company offers a number of resources and contact options, such as email, telephone, & chat assistance, to assist you with any questions you may have about products, payments, delivery, returns, and more. The knowledgeable customer service staff can provide personalized assistance and helpful answers to any questions you might have. eBay strives to ensure that all its customers are completely satisfied with their purchases.
Buy & sell electronics, cars, clothes, collectibles & more on eBay, the world's online marketplace. Top brands, low prices & free shipping on many items.
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