It looks like youโre trying to reach Steamโs customer service team. Unfortunately, weโre not associated with Steamโs support team. We are two entirely different business organizations. However, to make your life a little easier, weโve researched Steamโs website and found the following customer support contact details. Please get in contact with Steamโs representatives by reaching out to them directly using the contact information below.
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Steam Community is Community and official content for all games and software on Steam.
Experiencing problems with this software?
Take a look at our list of the most common problems and find out how you can solve them.
To share games on Steam, youโll need to setup Steam Family Library Sharing.
You first need to make sure your account uses โSteam Guard Securityโ. You can turn this on by clicking on โSettingsโ in the Steam menu of Steam (itโs in the top left corner of the client). In the settings window, โSteam Guardโ can be turned on in the โAccountโ tab.
With Steam Guard turned on, you can start activating other peopleโs computers to use your Steam library.
To do this, log into Steam on a friend or family memberโs PC, click the โSteam menuโ and select โSettingsโ. In this window, click โFamilyโ, and then tick the โAuthorise Library Sharing On This Computerโ option.
Finally, log out of your Steam account and let your friend or family member log into their own Steam account. They will now be able to see your Steam Library in their own Games tab. Now they just have to download the games they want and play them.
Most importantly, you can only use a shared library if the owner is not using it. This means that if you are sharing your library and currently playing a game, your friends and family canโt use your collection, even if they want to play a different game to the one you are using.
Try to self-recover your account or contact Steam Support:
You can use the Help site to try to self-recover your account or contact Steam Support if you are unable to.
If you are unable to complete the self recovery process, Steam Support will verify the account is yours and recover it for you.
When contacting Steam Support try to provide as much of the following as possible:
Steam Community is Community and official content for all games and software on Steam.
Customer service team of Steam offers the following support channels: email, forum and self-service support.
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You can contact Steam Community by emailing them. Alternatively, you can use their knowledge base if you prefer self-service support.
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You can contact their support by writing an email to support@steampowered.com.
Steam Community doesn't have telephone customer support.
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A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.
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