Find Apple's customer support contact details, including email support, live chat, call center, social media support, forum support, and self-service support. Learn about shipping costs and delivery times, how to return an item, and how to contact support by email, live chat, or phone.
It looks like you’re trying to reach Apple’s customer service team. Unfortunately, we’re not associated with Apple’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Apple’s website and found the following customer support contact details. Please get in contact with Apple’s representatives by reaching out to them directly using the contact information below.
Apple live agents usually pick up chats within 3 Days .
Apple call representatives usually pick up calls within 3 Days .
Located in California, Apple designs, develops, and sells consumer electronics, computer software, and online services. It is one of the world’s largest technology companies by revenue and one of the world’s most valuable companies. Apple is best known for its hardware products, including the iPhone, iPad, Mac, Apple Watch, and Apple TV. It also has a wide range of software products, including macOS, iOS or iPadOS.
Apple customer service offers a variety of support channels for customers, including email, live chat, call center, social media support, forum support and self-service support. Among others Apple also has an Apple Support website, Apple Retail Stores, and Apple Authorized Service Providers for their customers to visit.
The best way to contact Apple customer support is through their official website, or by downloading their Apple Support app. Alternatively customers can watch tutorial videos in knowledge base, or message company via their social media.
Experiencing problems with this software?
Take a look at our list of the most common problems and find out how you can solve them.
Use your own device to reset your password
On your iPhone, iPad, iPod touch, or Apple Watch with watchOS 8 or later
On your Mac with macOS Catalina or later
Use someone else’s device to reset your password
You can reset your Apple ID password on a friend or family member’s device using the Apple Support app or the Find My iPhone app.
Use the Find My iPhone app
If you can’t change or reset your password
If you tried the previous steps and were unable to change or reset your password, try these steps instead.
After you reset your password, you’ll be asked to sign in again with your new password. You also might need to update your password in Settings on your devices.
If you permanently lost your Recovery Key or access to your trusted device, you can’t change your password.
To return an item to Apple, follow these steps:
Apple offers free next-day and two-day shipping for most in-stock items.
Customized Mac computers, engraved products, and certain order types are not eligible for free next-day or two-day shipping.
In some areas, faster delivery options for an additional fee are available, including same-day courier delivery and next-day delivery.
Shipping costs are calculated at checkout and displayed on the checkout page.
They can also be found in the Order Confirmation email and on the Order Status page.
Apple’s customer service is known for being responsive and helpful. Their team of support staff is always available to answer questions, provide guidance, diagnose problems, and handle any other issues or inquiries customers may have. They use a variety of communication tools, such as phone, live chat, and email, to make sure that customers get all the help they need as quickly as possible. Apple also offers a range of online resources such as How-To Tips, Troubleshooting Articles, and FAQs. Apple is committed to delivering the highest quality customer support experience.
Apple is known for its excellent customer service, and in this video, they discuss the training and principles that contribute to their success. Carmine Gallo, an expert on Apple's employee training, explains that Apple calls their employees specialists and trains them on the principle of enriching lives. They prioritize customer loyalty and aim to represent themselves as brand evangelists. The acronym 'APPLE' is used to guide their interactions with customers: approach with a warm welcome, politely probe to understand needs, present a solution, listen and resolve issues, and end with a fond farewell and invitation to return. Apple's customer service inspiration comes from the Ritz Carlton hotel chain, and their retail specialists are trained to showcase the technology offered in each store. Apple values a magnetic personality as much as proficiency, meaning they prioritize friendly and personable employees. Overall, Apple's customer service is based on a combination of training, principles, and hiring the right people with the right attitude.
Apple is software as a service company. Apple, CA, is one of the most valuable companies in the world. It produces popular digital gadgets, including Macs, iPods, iPhones, and iPads.
You can contact the Apple support team by emailing them, starting a chat with a live agent on their website, calling to their hotline or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.
You can contact their support by this page: https://getsupport.apple.com/.
Yes, you can contact their support by this page: https://getsupport.apple.com/.
If you prefer call support, you can choose this option on this page: https://getsupport.apple.com/
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