AbeBooks Help Desk Contacts
It looks like you’re trying to reach AbeBooks’s customer service team. Unfortunately, we’re not associated with AbeBooks’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched AbeBooks’s website and found the following customer support contact details. Please get in contact with AbeBooks’s representatives by reaching out to them directly using the contact information below.
AbeBooks Customer Service Contacts
AbeBooks Live Chat Support
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AbeBooks Forum
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Social Media Support Contacts
SLAs & Agreements
Live Chat SLA
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Call Center SLA
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Forum SLA
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Legal Contacts
AbeBooks Security Policy
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AbeBooks GDPR
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Other Links
Location
AbeBooks Customer Support
What is AbeBooks?
AbeBooks is an online marketplace for books, fine art and collectibles. It connects millions of people around the world to find and buy rare, used, and out-of-print books. They offer a wide selection of new, used, and hard-to-find books, as well as cheap textbooks, art, and collectibles.
AbeBooks customer support channels
The best way to contact AbeBooks customer support is by phone, email, or social media. Customers can also reach out to AbeBooks on social media, such as Facebook, Youtube, Instagram or Twitter.
- Email: media@abebooks.com
- Phone: +1-800-315-5335
- Support Portal: https://support.abebooks.com/buying/
- Knowledge Base: https://support.abebooks.com/buying/
- Community Forum: https://community.abebooks.com/
- Twitter: https://twitter.com/abebooks
- Instagram: https://www.instagram.com/abebooks/
- Facebook: https://www.facebook.com/abebooks
- Youtube: https://www.youtube.com/user/AbeBooks/
How do I contact AbeBooks?
Getting in touch with AbeBooks is best done by email. Their customer service team can be reached at media@abebooks.com. You can also visit their website at www.abebooks.com and click on the Knowledge Base link for instant self service assistance. Additionally, you can also call their number at +1-800-315-5335. The customer service team is available 24/7. You can also find helpful resources including community forum and social media accounts while visiting their website.
Common problems and solutions
Experiencing problems with this software?
Take a look at our list of the most common problems and find out how you can solve them.
How can I recover my lost password?
If you have forgotten your password, you will need to create a new one.
How to reset your password:
- Go to the “Password assistance” page
- Enter the required information and click “Continue“
- We’ll send you an email which will contain instructions for creating a new password.
- Your email and password combination provide access to all AbeBooks websites.
- Your new password is active as soon as you have created it.
A strong password is longer than 8 characters, contains random capitalization, numbers, and special characters, and is not easy to guess. Do not use dictionary words, your name, email address, or other personal information that can be easily obtained.
Please wait for the reset email to arrive – do not request a new reset email before receiving the first. If you request a second password email before receiving the first, the link in the first email will not work. The reset link will expire if not used within an hour.
I made a mistake on my order. What can I do?
Once an order has been received by AbeBooks and forwarded to the bookseller, changes to the order cannot be made through our system.
However, if the seller has not confirmed the order, you can cancel the order and then place a new order for the book.
If the bookseller has already confirmed the order, contact the seller directly and ask if they can cancel the order for you or make the necessary correction before shipping the book.
If the book is already in transit, you will need to initiate a return/refund upon its arrival.
The Bookseller is not responding
To get help with your order or ask a question, contact the bookseller directly using the AbeBooks system.
If you don’t receive a response within 3 business days, contact AbeBooks Customer Support through the online form and include the order number, book title, and your question.
Customer Support will follow up with the bookseller on your behalf and get back to you within 2 business days. Note that if a bookseller consistently fails to respond to inquiries, their account may be suspended or closed.
Frequently asked questions
What is AbeBooks?
AbeBooks is a shop with a vast selection of books, art and collectibles from independent sellers around the world.
What kind of support does AbeBooks offer?
Customer service team of AbeBooks offers the following support channels: email, call center, live chat, social media support and self-service support.
How do I contact AbeBooks?
You can contact AbeBooks by emailing them, calling their hotline or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.
What is AbeBooks's email address?
You can contact their support by writing an email to buyertech@abebooks.com.
Does AbeBooks have live chat?
No, AbeBooks does not have live chat support.
How do I speak to someone in AbeBooks?
If you prefer call support, you can contact their helpline 1-800-315-5335.
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