AbeBooks Help Desk Contacts
Find contact details for AbeBooks customer support team, including email, call center, and social media support. Also includes information on their knowledge base and community forum.
It looks like you’re trying to reach AbeBooks’s customer service team. Unfortunately, we’re not associated with AbeBooks’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched AbeBooks’s website and found the following customer support contact details. Please get in contact with AbeBooks’s representatives by reaching out to them directly using the contact information below.
AbeBooks Customer Service Contacts
AbeBooks Live Chat Support
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AbeBooks Forum
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Social Media Support Contacts
SLAs & Agreements
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Call Center SLA
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Forum SLA
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Legal Contacts
AbeBooks Security Policy
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AbeBooks GDPR
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Other Links
Location
AbeBooks Customer Support
What is AbeBooks?
AbeBooks is an online marketplace for books, fine art and collectibles. It connects millions of people around the world to find and buy rare, used, and out-of-print books. They offer a wide selection of new, used, and hard-to-find books, as well as cheap textbooks, art, and collectibles.
AbeBooks customer support channels
The best way to contact AbeBooks customer support is by phone, email, or social media. Customers can also reach out to AbeBooks on social media, such as Facebook, Youtube, Instagram or Twitter.
- Email: media@abebooks.com
- Phone: +1-800-315-5335
- Support Portal: https://support.abebooks.com/buying/
- Knowledge Base: https://support.abebooks.com/buying/
- Community Forum: https://community.abebooks.com/
- Twitter: https://twitter.com/abebooks
- Instagram: https://www.instagram.com/abebooks/
- Facebook: https://www.facebook.com/abebooks
- Youtube: https://www.youtube.com/user/AbeBooks/
How do I contact AbeBooks?
Getting in touch with AbeBooks is best done by email. Their customer service team can be reached at media@abebooks.com. You can also visit their website at www.abebooks.com and click on the Knowledge Base link for instant self service assistance. Additionally, you can also call their number at +1-800-315-5335. The customer service team is available 24/7. You can also find helpful resources including community forum and social media accounts while visiting their website.
Common problems and solutions
Experiencing problems with this software?
Take a look at our list of the most common problems and find out how you can solve them.
How can I recover my lost password?
If you have forgotten your password, you will need to create a new one.
How to reset your password:
- Go to the “Password assistance” page
- Enter the required information and click “Continue“
- We’ll send you an email which will contain instructions for creating a new password.
- Your email and password combination provide access to all AbeBooks websites.
- Your new password is active as soon as you have created it.
A strong password is longer than 8 characters, contains random capitalization, numbers, and special characters, and is not easy to guess. Do not use dictionary words, your name, email address, or other personal information that can be easily obtained.
Please wait for the reset email to arrive – do not request a new reset email before receiving the first. If you request a second password email before receiving the first, the link in the first email will not work. The reset link will expire if not used within an hour.
I made a mistake on my order. What can I do?
Once an order has been received by AbeBooks and forwarded to the bookseller, changes to the order cannot be made through our system.
However, if the seller has not confirmed the order, you can cancel the order and then place a new order for the book.
If the bookseller has already confirmed the order, contact the seller directly and ask if they can cancel the order for you or make the necessary correction before shipping the book.
If the book is already in transit, you will need to initiate a return/refund upon its arrival.
The Bookseller is not responding
To get help with your order or ask a question, contact the bookseller directly using the AbeBooks system.
If you don’t receive a response within 3 business days, contact AbeBooks Customer Support through the online form and include the order number, book title, and your question.
Customer Support will follow up with the bookseller on your behalf and get back to you within 2 business days. Note that if a bookseller consistently fails to respond to inquiries, their account may be suspended or closed.
Watch a video about AbeBooks
AbeBooks’s customer service is excellent. They provide knowledgeable, helpful live chat, email, and telephone support, as well as a comprehensive help center with information about topics such as returns, orders, payment, and more. Their team of dedicated experts and book enthusiasts are on hand to answer inquiries and to assist customers with their needs. They also offer an extensive bookseller directory that allows customers to find sellers who specialize in their area of interest.
Topics
- A-Books marketplace
- Types of books available
- Secure buying process
Video summary
A-Books is a global online marketplace for books that was launched in 1996. They offer millions of new, used, rare, and out of print books as well as textbooks. Whether you're looking for an inexpensive paperback, a signed copy from your favorite author, or a rare antiquarian manuscript, you can find it on their website. With booksellers from all over the world listing their books for sale, you can find just about any book you're looking for. They have a secure website where you can search for the book you want and buy it directly from the bookseller, who will then ship it to you. A-Books is passionate about books and ensures a enjoyable shopping experience for book lovers.
Frequently Asked Questions
What is AbeBooks?
AbeBooks is a shop with a vast selection of books, art and collectibles from independent sellers around the world.
What kind of support does AbeBooks offer?
Customer service team of AbeBooks offers the following support channels: email, call center, live chat, social media support and self-service support.
How do I contact AbeBooks?
You can contact AbeBooks by emailing them, calling their hotline or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.
What is AbeBooks's email address?
You can contact their support by writing an email to buyertech@abebooks.com.
Does AbeBooks have live chat?
No, AbeBooks does not have live chat support.
How do I speak to someone in AbeBooks?
If you prefer call support, you can contact their helpline 1-800-315-5335.
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