Find the customer service contacts for WhatsApp, including email and call center support, knowledge base, and social media channels. Learn how to restore chat history, reset your two-step verification PIN, and download the WhatsApp Business app.
It looks like you’re trying to reach WhatsApp’s customer service team. Unfortunately, we’re not associated with WhatsApp’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched WhatsApp’s website and found the following customer support contact details. Please get in contact with WhatsApp’s representatives by reaching out to them directly using the contact information below.
WhatsApp live agents usually pick up chats within 15 Minutes .
WhatsApp call representatives usually pick up calls within 6 Hours .
WhatsApp is a mobile messaging app that allows users to exchange messages, photos, videos, and audio messages. It is available for Android, iPhone, Windows Phone, and Nokia phones. WhatsApp also provides voice and video calling, and users can create group chats with up to 256 people. It was purchased by Facebook in 2014.
WhatsApp offers a variety of online support options for its users. Through the WhatsApp Support page, users can access FAQs, tutorials, and other helpful information. WhatsApp also provides community forums, where users can ask questions and get answers from experienced WhatsApp users. In addition, users can submit a request for help through the WhatsApp Help Center, where they can find answers to common questions, troubleshoot issues, and contact WhatsApp support directly. WhatsApp also offers a live chat option, which allows users to chat with representatives in real-time. All of these support options are available 24/7, so users can get help any time they need it.
If you need to contact WhatsApp, you can do so in a few different ways. The most common method is to use the app itself. If you open the app, you’ll see an option for ‘Help’ in the Settings menu. This will give you access to a range of help topics, FAQs, and live chat support. This is the quickest and easiest way to get help from WhatsApp, and it’s available 24/7.
You can also contact WhatsApp through their website. On the bottom of the homepage, you’ll find a link to ‘Contact Us’. This will take you to a page where you can submit a support request. You’ll need to provide some basic information like your name, email address, and a description of the issue you’re having. Once you submit the request, you should receive a response from the WhatsApp team within 24 hours.
If you need to speak with someone directly, you can also call the WhatsApp Customer Support team. The number is available on their website, and you can call them from 8 am to 9 pm Monday to Saturday.
WhatsApp is committed to providing the best customer service possible, so no matter which method you choose, you should get a quick and helpful response.
Experiencing problems with this software?
Take a look at our list of the most common problems and find out how you can solve them.
There are several options to reset your two-step verification PIN.
Reset PIN with an email address
To reset the PIN:
Open WhatsApp > tap Forgot PIN? > Send Email. A reset link will be sent to the email address you provide
In the email, follow the reset link and tap Confirm
Open WhatsApp > tap Forgot PIN? > Reset
Reset PIN without an email address
You’ll need to wait 7 days to reset the PIN if:
After the 7-day period, open WhatsApp > tap Forgot PIN? > Reset.
To back up your chats on Android before restoring them on a new device:
To restore your chat history on Android, you can use a Google Drive backup or a local backup.
To restore from Google Drive, make sure your new device is linked to the same Google Account and install WhatsApp, then verify your number.
Tap “Restore” when prompted to restore your chats and media from Google Drive.
To restore from a local backup, transfer the files to your new device using a computer or file explorer, then install and open WhatsApp and verify your number. Tap “Restore” when prompted to restore your chats and media from the local backup.
To restore your chat history on iPhone, you can use an iCloud backup. Verify that an iCloud backup exists in WhatsApp > Settings > Chats > Chat Backup, then delete and reinstall WhatsApp. After verifying your phone number, follow the prompts to restore your chat history.
The WhatsApp Business app is a free app for small businesses.
Before downloading the app, please be aware of the following:
To set up the WhatsApp Business app:
WhatsApp is a software & internet service company. WhatsApp is a messaging app that uses the internet to send messages, images, audio or video.
You can contact the WhatsApp support team by leaving them a message on one of the social media platforms or by their app. Alternatively, you can use their knowledge base if you prefer self-service support.
WhatsApp doesn’t have email support.
No, WhatsApp doesn't have live chat support.
WhatsApp has telephone customer support by their app https://www.whatsapp.com/contact/?subject=messenger.
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