Venmo Help Desk Contacts
Find all the customer service contacts for Venmo, including email and call center support, social media support, and legal contacts such as their Terms & Conditions and Privacy Policy.
It looks like you’re trying to reach Venmo’s customer service team. Unfortunately, we’re not associated with Venmo’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Venmo’s website and found the following customer support contact details. Please get in contact with Venmo’s representatives by reaching out to them directly using the contact information below.
Venmo Customer Service Contacts
Venmo Live Chat Support
N/A
Venmo Forum
N/A
Social Media Support Contacts
SLAs & Agreements
Email SLA
N/A
Live Chat SLA
N/A
Call Center SLA
N/A
Forum SLA
N/A
Legal Contacts
Venmo Terms & Conditions
Other Links
Venmo Affiliate Program
N/A
Location
Venmo Customer Support
What is Venmo?
Venmo is a mobile payment service owned by PayPal. It allows users to transfer money to one another using a mobile phone app. It is one of the most popular peer-to-peer payment services in the United States. It is used by millions of people to send and receive money from friends, family, and businesses. The company was founded in 2009 and is headquartered in San Francisco, California. It is available on iOS and Android, and also on the web. To use Venmo, users need to create an account, link a bank account or debit card, and then they can start sending money.
What kind of online support does Venmo offer?
The Venmo help center is a comprehensive resource for customers. It includes a library of articles and videos to help customers with a range of topics including account setup and security, sending and requesting money, payment processing, and more. It also includes a searchable database of frequently asked questions that customers can use to find answers to their questions quickly.
Their support team is available to customers anytime they have questions or need help. Customers can contact the support team via email or through the app’s in-app chat feature. The team is available to provide guidance and assistance with any of the services available on the platform. The team is knowledgeable, friendly, and ready to help customers with any questions or problems they may have.
Finally, Venmo also offers a live chat feature that allows customers to get help in real time. Customers can use this feature to reach out to a customer service representative and get immediate assistance. The chat feature is available 24/7, making it easy for customers to get help whenever they need it.
- Support Portal: https://help.venmo.com/hc/en-us
- Email Support: support@venmo.com
- Call Center Support: +14242694262
- Knowledge Base: https://help.venmo.com/hc/en-us
- Instagram: https://www.instagram.com/venmo/
- Facebook: https://www.facebook.com/venmo/
- Twitter: https://twitter.com/venmo/
How do I contact Venmo?
If you need to contact Venmo for any reason, there are a few different ways to do it. The easiest and most direct way to contact Venmo is to send them a message through their website. On the Venmo website, you’ll find their contact email address at the bottom of the page, as well as a ‘contact us’ link. Through this link, you can fill out a form and submit your query directly to Venmo.
Additionally, you can contact Venmo through their social media channels. Venmo has a Twitter, Facebook, and Instagram account, all of which are monitored by their customer service team. You can send them a direct message on any of these platforms and you should expect a response within 24 hours.
Finally, you can contact Venmo by phone. While Venmo does not list a direct contact number on their website, you can call the main number of their parent company, PayPal, and be directed to their customer service team. If you call PayPal’s main number, you will be asked for your Venmo account details so that the customer service team can identify you and help you with your query.
No matter how you choose to contact Venmo, their customer service team are always available to help. They are knowledgeable, friendly and efficient, and will do their very best to assist you with any query you may have.
Common problems and solutions
Experiencing problems with this software?
Take a look at our list of the most common problems and find out how you can solve them.
How to recover my password?
If you don’t remember your password or are concerned about the security of your account, you can change your password from the “Profile” section of your “Settings” on venmo.com.
You can also follow these steps to reset your password:
- Tap or click on this link
- Enter the email address or phone number associated with your Venmo account
- In your email inbox, tap or click the link that was emailed to you
- Create a new password (between 8 and 32 characters long) and Log in
I didn’t receive a payment I’m expecting, or I sent a payment and the person I paid didn’t get it
Each Venmo user involved in a payment can usually verify that the payment was successful if they received a notification and if the payment appears in their personal transactions feed. The payment will be listed in red with a minus sign on the sender’s account to show that the money was sent. It’ll be listed in green on the recipient’s account to show that the money arrived.
If the recipient did receive a notification about the payment:
- They may not realize the money isn’t sent directly to their bank account. If they’re expecting the money in their bank account, they need to transfer the money to their bank account
- They may need to verify the email address or phone number you used or add the email address to their Venmo account
- If the recipient is still having trouble, please have them contact Support directly.
- If the intended recipient did not receive a notification about the payment, continue reading this article for more information.
Can you cancel my payment?
The moment you send a payment in Venmo, we send a request to your bank/card company to debit the funds and make them available to your friend. This means we cannot cancel a payment once it’s been initiated.
The fastest way to get a refund is to have your friend send you a payment for the same amount. Keep in mind our Support team won’t be able to reverse the payment for you unless the money is still in your friend’s account, their account is in good standing, and they reach out to us directly with permission.
Frequently Asked Questions
What is Venmo?
Venmo is a digital wallet that makes money easier for everyone from students to small businesses.
What kind of support does Venmo offer?
Customer service team of Venmo offers the following support channels: email, call center, social media support and self-service support.
How do I contact Venmo?
You can contact Venmo by emailing them, calling their hotline or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.
What is Venmo's email address?
You can contact their support by writing an email to support@venmo.com
Does the Venmo have live chat?
No, the Venmo doesn't have live chat support.
How do I speak to someone in Venmo?
If you prefer call support, you can contact their helpline +14242694262
We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.
Try all communication channels while your LiveAgent is ready.
Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.