UpToDate Help Desk Contacts

It looks like you’re trying to reach UpToDate’s customer service team. Unfortunately, we’re not associated with UpToDate’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched UpToDate’s website and found the following customer support contact details. Please get in contact with UpToDate’s representatives by reaching out to them directly using the contact information below.

Go to https://www.uptodate.com/home
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UpToDate Customer Service Contacts

Contact UpToDate customer support by email

UpToDate Email Support

customerservice@uptodate.com

Chat with UpToDate representative

UpToDate Live Chat Support

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Call with UpToDate support

UpToDate Call Center Support

1-800-998-6374

Learn more about UpToDate products

UpToDate Knowledge Base

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Participate in UpToDate’s community forum discussions

UpToDate Forum

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Social Media Support Contacts

UpToDate Instagram

UpToDate Instagram

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UpToDate Facebook Page

UpToDate Facebook Page

facebook.com/UpToDateEBM

UpToDate Twitter

UpToDate Twitter

twitter.com/UpToDate

SLAs & Agreements

Directory

Email SLA

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Directory

Live Chat SLA

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Directory

Call Center SLA

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Directory

Forum SLA

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Legal Contacts

Other Links

UpToDate Wikipedia Page

UpToDate Wikipedia Page

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Location

UpToDate Customer Support

What is UpToDate?

UpToDate offers healthcare professionals access to a comprehensive database of medical information that is continually updated by a network of over 5,000 physician authors, editors, and peer reviewers. The database contains medical information from a variety of topics, including evidence-based clinical information, practice guidelines, laboratory tests, drug information, and more. The database is comprised of over 10,000 topics and is continuously updated with new information.

It is designed to help healthcare professionals make more informed decisions when diagnosing and treating patients. The database offers evidence-based recommendations, along with links to relevant journal articles and other sources of information. The database also includes tools such as calculators and algorithms that can help physicians and other healthcare professionals make better decisions. By using UpToDate, healthcare professionals can be better informed about the latest evidence in their field and make more informed decisions for their patients.

UpToDate also offers an interactive patient education platform that allows healthcare professionals to provide more comprehensive care to their patients. Through this platform, healthcare professionals can provide patients with interactive educational materials that explain medical conditions, treatments, and procedures in an understandable way. This helps to ensure that patients are better informed and can make more informed decisions about their own healthcare.

What kind of customer support does UpToDate offer?

UpToDate offers comprehensive online customer support to help customers get the most out of their subscription. Through their website and customer support team, they provide access to a variety of resources, including tutorials, frequently asked questions, and an extensive library of educational materials.

The UpToDate website offers a variety of resources for customers, including an extensive library of educational materials, tutorials, frequently asked questions, and an extensive customer support section. In the customer support section, customers can access a variety of resources, such as online chat, email support, and a toll-free telephone number. Additionally, customers can access a Knowledge Base, which contains answers to commonly asked questions and solutions to common problems.

The UpToDate customer support team is available to answer any questions and provide assistance with any issues customers may be experiencing. The customer support team is highly trained to provide prompt and accurate customer service. They are knowledgeable about the product and can provide helpful advice to customers who may be struggling to use the service.

In addition to customer support, UpToDate also offers a variety of tutorials and educational materials to help customers maximize the use of their subscription. The tutorials cover topics such as how to create a user profile, how to customize the subscription, and how to access the library of educational materials. The tutorials are designed to help customers quickly and easily learn how to use the features of the service.

Finally, UpToDate also offers an email alert service to ensure customers stay up-to-date on the latest product updates and developments. Customers can sign up to receive emails with the most recent updates, including bug fixes, feature enhancements, and new releases. This allows customers to stay informed and be able to take advantage of the latest features and improvements.

How do I contact UpToDate?

If you are looking to contact UpToDate for any reason, there are a few options for you. The easiest and most convenient way to get in touch with them is via their website.

On their website, you will find a “Contact Us” page where you can find their telephone number and email address. During business hours, you can call their toll-free number to speak to an UpToDate representative who will be able to assist you. If you’d rather email them, you can do so through their website, or you can email their customer service team at customerservice@uptodate.com.

In addition to their website, UpToDate also has a social media presence where they are regularly active. You can follow them on Twitter, Facebook, and LinkedIn to stay up to date with the latest news and updates. They also have a dedicated customer service team available to answer any questions or concerns via these channels.

If you have any questions about using UpToDate for medical purposes, you can also contact their medical information team directly. You can email them at medicalinfo@uptodate.com or call their toll-free number 1-800-998-6374 during business hours to speak to a representative.

Frequently asked questions

What is UpToDate?

UpToDate is the only clinical decision support resource associated with improved outcomes.

What kind of support does UpToDate offer?

Customer service team of UpToDate offers the following support channels: email, call center, social media support.

How do I contact UpToDate?

You can contact UpToDate by emailing them, calling their hotline or by leaving them a message on one of the social media platforms. 

What is UpToDate's email address?

You can contact their support by writing an email to customerservice@uptodate.com

Does UpToDate have live chat?

No, UpToDate doesn't have live chat support.

How do I speak to someone in UpToDate?

If you prefer call support, you can contact their helpline 1-800-998-6374

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