Scribd Help Desk Contacts
Find Scribd's customer service contacts including email, social media, self-service support, and knowledge base. Get common problems solutions including password recovery and subscription purchase methods.
It looks like you’re trying to reach Scribd’s customer service team. Unfortunately, we’re not associated with Scribd’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Scribd’s website and found the following customer support contact details. Please get in contact with Scribd’s representatives by reaching out to them directly using the contact information below.
Scribd Customer Service Contacts
Scribd Live Chat Support
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Scribd Call Center Support
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Scribd Forum
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Social Media Support Contacts
SLAs & Agreements
Email SLA
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Live Chat SLA
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Call Center SLA
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Forum SLA
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Legal Contacts
Scribd Terms & Conditions
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Scribd Privacy Policy
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Scribd Security Policy
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Scribd GDPR
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Other Links
Scribd Affiliate Program
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Location
Scribd is the unlimited reading subscription that offers access to the best books, audiobooks, news and magazine articles, documents and more.
Common problems and solutions
Experiencing problems with this software?
Take a look at our list of the most common problems and find out how you can solve them.
How to recover my password?
From Scribd’s website, select “Sign In” at the top right corner. That link will bring up a box that will ask you for your email address, and as long as you have a verified email address with us, an email with instructions on how to reset the password for your account will be sent.
How to purchase a Scribd subscription using the app:
- Open the Scribd app and log into your Scribd account (or register a new one if you haven’t already).
- Once you’re logged in, tap on the “Account” icon on the bottom right.
- Select “Account Information” from the list of options.
- Tap the “Become a Member” link.
What payment methods can I use?
If you’re signing up online through the Scribd website,
we currently accept subscriptions using a Visa, MasterCard, Discover, or American Express card. Users on the iOs Safari browser generally also see the option to use Apple Pay, while those using the Chrome browser can opt for Google Pay. We also accept PayPal in most countries!
Want to read on your iPhone? You can manage a Scribd subscription via iTunes, or pay by card.
Our Android users will find the option to subscribe through Google Play or connect a Google Pay account, as well as the classic options of card or PayPal.
Frequently asked questions
What is Scribd?
Scribd is the unlimited reading subscription that offers access to the best books, audiobooks, news and magazine articles, documents and more.
What kind of support does Scribd offer?
Customer service team of Scribd offers the following support channels: email, social media support and self-service support.
How do I contact Scribd?
You can contact Scribd by emailing them or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.
What is Scribd's email address?
You can contact their support by writing an email to help@scribd.com
Does Scribd have live chat?
No, Scribd doesn't have live chat support.
How do I speak to someone in Scribd?
It depends on what kind of support you need. If you need something about press, you can contact their press hotline (415) 896-9890.
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