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Scaleway Help Desk Contacts

It looks like you’re trying to reach Scaleway’s customer service team. Unfortunately, we’re not associated with Scaleway’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Scaleway’s website and found the following customer support contact details. Please get in contact with Scaleway’s representatives by reaching out to them directly using the contact information below.

Scaleway Customer Service Contacts

Contact Scaleway customer support by email

Scaleway Email Support

Chat with Scaleway representative

Scaleway Live Chat Support


Call with Scaleway support

Scaleway Call Center Support

+1 (646) 712-9471

Learn more about Scaleway products

Scaleway Knowledge Base

Participate in Scaleway’s community forum discussions

Scaleway Forum


Scaleway Instagram



SLAs & Agreements


Email SLA



Live Chat SLA



Call Center SLA



Forum SLA




What is Scaleway?

Scaleway is a leading European infrastructure cloud provider.

What kind of support does Scaleway offer?

Customer service team of Scaleway offers the following support channels: email, call center, social media support and self-service support.


How do I contact Scaleway?

You can contact Scaleway by emailing them, calling their hotline or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.


What is Scaleway's email address?

You can contact their support by writing an email to


Does the Scaleway have live chat?

No, the Scaleway doesn't have live chat support.


How do I speak to someone in Scaleway?

If you prefer call support, you can contact their helpline +1 (646) 712-9471

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