Freshworks Help Desk Contacts

It looks like you’re trying to reach Freshworks’s customer service team. Unfortunately, we’re not associated with Freshworks’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Freshworks’s website and found the following customer support contact details. Please get in contact with Freshworks’s representatives by reaching out to them directly using the contact information below.

Freshworks Customer Support

The company’s flagship product, Freshdesk, is a customer support ticketing system that helps businesses manage their customer inquiries and support requests. Other products include Freshsales, a customer relationship management (CRM) platform; Freshchat, a live chat tool for customer engagement; and Freshcaller, a cloud-based phone system for customer support and sales teams. Freshworks’ products are designed to be easy to use and customizable, with features such as automation, collaboration, and analytics to help businesses improve their customer engagement.

In addition to its product suite, Freshworks offers a range of resources and support to help businesses optimize their customer engagement strategies. The company’s website features a blog with articles on topics such as customer service, sales, marketing, and product management. The company also hosts webinars, provides customer support through various channels, and offers a knowledge base with answers to frequently asked questions.

Freshworks has received numerous accolades for its innovative products and customer-centric approach. The company has been recognized by industry analysts such as Gartner and Forrester, and has won several awards for its products and services. Freshworks is committed to helping businesses build lasting relationships with their customers by providing them with the tools and resources they need to succeed.

Freshworks customer support channels

Email, phone calls to their hotline, and live chat assistance are all ways to get in touch with Freshworks. If you prefer self-service help and want to learn about current issues, you can also use their user forum or knowledge base.

How do I contact Freshworks?

There are several ways to contact Freshworks, including through their knowledge base, email, phone, contact form, live chat, and social media.

Company offers a comprehensive knowledge base that includes answers to frequently asked questions, product documentation, and how-to guides. You can access the knowledge base by visiting https://support.freshchat.com/en/support/home. You can also contact Freshworks via email by sending a message to sales@freshworks.com. This email address can be used for general inquiries or technical support.

Freshworks offers phone support to customers in certain regions. You can call general phone number +1 866-832-3090, to get quick advice. Company also offers live chat support through their website. You can access the live chat feature by visiting https://www.freshworks.com/and clicking on the “Chat With Us” button, that is in the right corner.

Freshworks maintains an active presence on social media platforms such as Twitter, Facebook, YouTube and LinkedIn. You can follow them on these platforms to stay up-to-date on company news, product updates, and other announcements. Additionally, you can reach out to them through direct messaging or by commenting on their posts.

Overall, there are several ways to contact Freshworks depending on your needs and preferences. Whether you prefer to use email, phone, live chat, social media, or their knowledge base, the company is committed to providing timely and effective support to its customers.

Learn more about Freshworks

Freshworks is an all-in-one customer support software offering with options for customer service, live-chat, and more. Their customer support solution is simple to use and feature rich. It includes an intelligent Automation engine, as well as customizable workflow and reporting tools, to help ensure customer satisfaction. Freshworks also offers an advanced customer portal that helps build trust and loyalty with customers. Customers can easily find and track their tickets online, submit queries, and check in on their account status.