Fandom Help Desk Contacts
Find contact information for Fandom's customer service team, including email, call center, and social media support. No live chat available.
It looks like you’re trying to reach Fandom’s customer service team. Unfortunately, we’re not associated with Fandom’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Fandom’s website and found the following customer support contact details. Please get in contact with Fandom’s representatives by reaching out to them directly using the contact information below.
Fandom Customer Service Contacts
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Fandom Customer Support
What is Fandom?
Fandom is a collaborative online platform that allows fans to create, contribute to, and share content about their favorite movies, TV shows, video games, books, and other forms of entertainment. It serves as a hub for fan communities to come together, discuss their passions, and build comprehensive databases of knowledge and information.
Fandom was founded in 2004 as Wikicities and later rebranded as Wikia. It initially focused on hosting wikis for various topics, but it gained popularity as a platform for fan-created wikis dedicated to specific franchises or fandoms. Each wiki on Fandom is dedicated to a particular subject and is managed and edited by a community of passionate fans who contribute articles, images, videos, and discussions related to that subject.
The platform provides tools and features that enable fans to create and customize their wikis, collaborate with others, and share their expertise. Users can create new pages, edit existing content, add multimedia elements, and engage in discussions with fellow fans. Fandom also encourages a sense of community by allowing users to interact with each other through user profiles, messaging, and social features.
Fandom’s wikis cover a wide range of topics, including popular franchises like Star Wars, Marvel, Harry Potter, and Game of Thrones, as well as niche interests within different fandoms. The platform has grown to host thousands of wikis, making it a go-to resource for fans seeking in-depth information, trivia, and fan theories about their favorite media properties.
In addition to fan wikis, Fandom offers editorial content and news articles related to popular culture and entertainment. It collaborates with contributors and writers to provide original content, interviews, reviews, and analysis to further engage fans and keep them updated on the latest happenings in the world of entertainment.
Overall, Fandom serves as a vibrant community-driven platform where fans can connect, express their love for their favorite franchises, and contribute to a collective knowledge base that celebrates and explores the world of popular culture.
Fandom customer support channels
You can get in touch with Fandom by sending them an email, contacting their hotline, or leaving a message for them on one of their social media accounts. Alternatively, if you want self-service support, you can access their knowledge base.
- Email: community@fandom.com
- Contact Form: https://support.fandom.com/hc/en-us/requests/new
- Support Portal: https://support.fandom.com/hc/en-us
- Knowledge Base: https://community.fandom.com/wiki/Help:Contents
- Community Forum: https://community.fandom.com/wiki/Community_Central
- Twitter: https://twitter.com/getfandom
- LinkedIn: https://www.linkedin.com/company/157252
- Facebook: https://www.facebook.com/getfandom
- Instagram: https://www.instagram.com/getfandom/
- YouTube: https://www.youtube.com/fandomentertainment
How do I contact Fandom?
Fandom is an online platform that provides information about various entertainment topics, such as movies, TV shows, video games, and more. If you need assistance or have any questions about the platform, you can contact their community support team. There are two main ways to get in touch with Fandom’s community support stuff. The first option is to visit the Fandom homepage and scroll down to the bottom of the page.
Under the “Community” section, you’ll find a link that says “Support.” Click on this link, and it will take you to the “Contact Fandom” page. On this page, you can select the type of issue you’re experiencing or the topic you want to inquire about from the drop-down menu.
You can also visit their kowledge base, to get more information on both the company and solutions for the most frequently asked questions by the community. However, if you would like to get information directly from the community, you can visit the community forum to ask questions to the community or even help out other community members. If you prefer to send an email, you can reach out to the Fandom community support team at community@fandom.com. This email address is monitored by their support representatives, who will respond to your inquiry as soon as possible.
In either case, be sure to provide as much detail as possible about your issue or question so that the community support team can assist you more effectively. They will do their best to respond promptly and provide you with the necessary help or guidance. With these options, you should be able to contact Fandom’s community support team and receive the assistance you need.
Finally, Fandom is active on social media, so you can reach out to them via Facebook, LinkedIn, Twitter or Instagram. Alternatively, you can subscribe to their YouTube channel, to have latest updates about the company and their activities.
Common problems and solutions
Experiencing problems with this software?
Take a look at our list of the most common problems and find out how you can solve them.
How can I recover my lost password?
You can request a new password by visiting: https://www.fandom.com/reset-password
(This can also be accessed via the “Forgot Password?” on the login form.)
Enter your username and you will receive an email that includes instructions on how to reset your password.
If you can’t remember your username, check your email inbox for old emails from Fandom – they may include the account name.
But in all cases, you will need to have access to the email address in your preferences. Without that, they won’t be able to verify your identity and you will have to make a new account.
Why have I been logged out of my account?
You have likely been logged out because we’ve been rolling out our new account authentication service over the past few weeks – this requires a new login to become active.
If you are running into issues, these pages might assist you:
• I have forgotten my password or username
• I can’t access my account
If you’re having trouble logging into the Fandom App (on iOS or Android), please try uninstalling then reinstalling the app.
I need assistance with the FandomDesktop wiki layout!
In 2021 Fandom introduced a new layout called FandomDesktop. You can modify this layout via Special:Preferences in a few ways:
• Expand the width of the content area
• Collapse the right sidebar
• Pick a dark or light theme, or use the default set by the wiki’s admins
Note that buttons to toggle these options also appear elsewhere. Only logged in users can collapse the right sidebar.
If you encounter an issue, please be sure to report it. You have a number of options to do so:
• If your wiki has a Wiki Representative assigned, be sure to raise issues with them.
• The help desk team is ready to receive any bug reports you may have.
• Their official Discord server has a dedicated #ucx channel for discussing the new experience with other editors, admins, Wiki Reps, etc.
Frequently Asked Questions
What is Fandom?
Fandom provides a home to explore, contribute to, and celebrate the world of pop culture.
What kind of support does Fandom offer?
Customer service team of Fandom offers the following support channels: email, call center, social media support and self-service support.
How do I contact Fandom?
You can contact Fandom by emailing them, calling their hotline or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.
What is Fandom's email address?
You can contact their support by writing an email to community@fandom.com.
Does Fandom have live chat?
No, Fandom doesn't have live chat support.
How do I speak to someone in Fandom?
If you prefer call support, you can contact their helpline + (415) 762-0780.
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