Fandom Help Desk Contacts

You can request a new password by visiting: https://www.fandom.com/reset-password
(This can also be accessed via the “Forgot Password?” on the login form.)

Enter your username and you will receive an email that includes instructions on how to reset your password.

If you can’t remember your username, check your email inbox for old emails from Fandom – they may include the account name.

But in all cases, you will need to have access to the email address in your preferences. Without that, they won’t be able to verify your identity and you will have to make a new account.

You have likely been logged out because we’ve been rolling out our new account authentication service over the past few weeks – this requires a new login to become active.

If you are running into issues, these pages might assist you:
• I have forgotten my password or username
• I can’t access my account

If you’re having trouble logging into the Fandom App (on iOS or Android), please try uninstalling then reinstalling the app.

In 2021 Fandom introduced a new layout called FandomDesktop. You can modify this layout via Special:Preferences in a few ways:
• Expand the width of the content area
• Collapse the right sidebar
• Pick a dark or light theme, or use the default set by the wiki’s admins

Note that buttons to toggle these options also appear elsewhere. Only logged in users can collapse the right sidebar.

If you encounter an issue, please be sure to report it. You have a number of options to do so:

• If your wiki has a Wiki Representative assigned, be sure to raise issues with them.
• The help desk team is ready to receive any bug reports you may have.
• Their official Discord server has a dedicated #ucx channel for discussing the new experience with other editors, admins, Wiki Reps, etc.