Emma Help Desk Contacts
Find Emma's customer service contact details, including email, phone, live chat, and social media support on this page. Get in touch with Emma representatives using the provided information.
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Emma Customer Service Contacts
Emma Live Chat Support
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Emma Forum
https://help.myemma.com/s/
Social Media Support Contacts
SLAs & Agreements
Email SLA
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Live Chat SLA
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Call Center SLA
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Legal Contacts
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Emma Wikipedia Page
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Location
Emma Customer Support
What is Emma?
Emma represents a web-based email marketing platform that helps businesses and organizations create and send targeted email campaigns to their subscribers. It was founded in 2003 and is now part of Campaign Monitor, a global email marketing company.
Company offers a range of features and tools to help users create and manage their email campaigns. Some of the key features include a drag-and-drop email editor, customizable templates, A/B testing, automation workflows, list segmentation, and detailed analytics and reporting. Users can also integrate Emma with other marketing tools and platforms, such as Salesforce, Eventbrite, and Shopify.
Emma’s focus is on providing a user-friendly interface that allows users of all skill levels to create effective email campaigns. They also provide resources such as webinars, guides, and customer support to help users get the most out of the platform.
Emma customer support channels
In case of need, you can get in touch with Emma by emailing their company email address, calling their hotline or by leaving them a message via their live chat feature. Alternatively, you can use their knowledge base or consumer forum, if you prefer self-service support and want to get information about latest topics.
- Phone: +1 615-292-5888
- Support Portal: https://help.myemma.com/s/
- Email: hi@myemma.com
- Knowledge Base: https://myemma.com/resources/
- Contact Form/Live Demo Request: https://go.myemma.com/demo?sv=homepage
- Community Forum: https://help.myemma.com/s/
- Twitter: https://twitter.com/emmaemail
- LinkedIn: https://www.linkedin.com/showcase/emma-inc/
- Facebook: https://www.facebook.com/emmaemail
How do I contact Emma?
Emma offers several ways for customers to get customer support. One of the main ways you can get help, is to request a live demo with company. You can do so by filling out contact form, and set time and date for live demo session.
Emma’s knowledge base is the main resource for finding answers to common questions and issues. You can access it by clicking on the “Resources” button in the top right corner of the Emma website. Here you can find articles, tutorials, and FAQs related to various topics.
If you can’t find the answer to your question in the knowledge base, you can submit a support ticket to Emma’s customer support team. To do this, go to the contact form and fill out all the necessary details, including your name, email address, and message, and submit your request. Company’s support team will review your request and respond as soon as possible.
Emma also offers a live chat support feature, where you can chat with a customer support representative in real-time. This feature is available non-stop, and you can access it by clicking on the chat icon at the bottom right corner of the Emma website.
Emma also provides phone support to customers. You can find the phone number on Facebook page, and ring them up at +1 615-292-5888.
Company has a presence on social media platforms as well, including Twitter, Facebook or LinkedIn, where you can ask questions and get help from the support team.
Keep in mind that response times may vary depending on the method you choose, and some issues may require more time to resolve than others.
Frequently Asked Questions
What is Emma?
Emma is a cloud-based email marketing platform that enables users to design email campaigns and review their performance.
What kind of support does Emma offer?
Customer service team of Emma offers the following support channels: social media support, live chat, contact form or forum and community support.
How do I contact Emma?
You can contact Emma by emailing them, calling their hotline or by leaving them a message via their live chat support. Alternatively, you can use their consumer forum, if you prefer self-service support and want to get information about latest topics.
What is Emma's email address?
Emma does have customer support email address hi@myemma.com.
Does the Emma have live chat?
Yes, the Emma does have live chat support.
How do I speak to someone in Emma?
Emma does offer call center support at + 1 615-292-5888.
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