CARTO Help Desk Contacts

It looks like you’re trying to reach CARTO’s customer service team. Unfortunately, we’re not associated with CARTO’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched CARTO’s website and found the following customer support contact details. Please get in contact with CARTO’s representatives by reaching out to them directly using the contact information below.

CARTO Customer Service Contacts

Contact CARTO customer support by email

Email Support

Call with CARTO support

Call Center Support

+1 917-463-3232

Learn more about CARTO products

Knowledge Base



What is CARTO?

CARTO is a Software as a Service (SaaS) cloud computing platform that provides GIS, web mapping, and spatial data science tools.

What kind of support does CARTO offer?

Customer service team of CARTO offers the following support channels: email,  call center, social media support and self-service support.



How do I contact CARTO?

You can contact CARTO by emailing them, calling their hotline or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.



What is CARTO's email address?

You can contact their support by writing an email to

Does the CARTO have live chat?

No, the CARTO doesn't have live chat support.



How do I speak to someone in CARTO?

If you prefer call support, you can contact their helpline +1 917-463-3232.

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