AliExpress Help Desk Contacts

It looks like you’re trying to reach AliExpress’s customer service team. Unfortunately, we’re not associated with AliExpress’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched AliExpress’s website and found the following customer support contact details. Please get in contact with AliExpress’s representatives by reaching out to them directly using the contact information below.

AliExpress Customer Service Contacts



What is AliExpress?

AliExpress is an online retail service based in China that is owned by the Alibaba Group. AliExpress is often used by e-commerce stores that use a dropship business model.

What kind of support does AliExpress offer?

Customer service team of AliExpress offers the following support channels: email, live chat, social media support, forum support and self-service support.

How do I contact AliExpress?

You can contact AliExpress by emailing them, starting a chat with a live agent on their website or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.

What is AliExpress’ email address?

You can contact their support by:

Does AliExpress have live chat?

Yes, AliExpress has live chat support. Go to the site: or start chat with their agents on their social network.

How do I speak to someone in AliExpress company?

AliExpress doesn't have telephone customer support.

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