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Language switcher

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Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

Alibaba Help Desk Contacts

It looks like you’re trying to reach Alibaba Group’s customer service team. Unfortunately, we’re not associated with Alibaba Group’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Alibaba Group’s website and found the following customer support contact details. Please get in contact with Alibaba Group’s representatives by reaching out to them directly using the contact information below.

Alibaba Group Customer Service Contacts

Social Media Support Contacts

Alibaba Group Instagram

Alibaba Group Instagram

instagram.com/alibaba.com_official/

Alibaba Group Facebook Page

Alibaba Group Facebook Page

facebook.com/Alibaba.comGlobal/

Alibaba Group Twitter

Alibaba Group Twitter

twitter.com/alibabagroup

SLAs & Agreements

Directory

Email SLA

N/A

Directory

Live Chat SLA

N/A

Directory

Call Center SLA

N/A

Directory

Forum SLA

N/A

Alibaba Group Terms & Conditions

Alibaba Group Terms & Conditions

N/A

Alibaba Group Privacy Policy

Alibaba Group Privacy Policy

N/A

Alibaba Group Security Policy

Alibaba Group Security Policy

N/A

Alibaba Group GDPR

Alibaba Group GDPR

N/A

Alibaba Group Wikipedia Page

Alibaba Group Wikipedia Page

N/A

Alibaba Group Affiliate Program

Alibaba Group Affiliate Program

N/A

Location

FAQ

What is Alibaba?

Alibaba Group Holding Limited, also known as Alibaba Group and as Alibaba.com, is a Chinese multinational technology company specializing in e-commerce, retail, Internet, and technology.

What kind of support does Alibaba offer?

Customer service team of Alibaba offers the following support channels: email, live chat, social media support, forum support and self-service support.

How do I contact Alibaba?

You can contact Alibaba by emailing them, starting a chat with a live agent on their website or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.

What is Alibaba's email address?

You can contact their support by: https://ai.alimebot.alibaba.com/intl/index.htm?from=Iho9WsAIe0

Does Alibaba have live chat?

Yes, Alibaba has live chat support. Go to the site: https://ai.alimebot.alibaba.com/intl/index.htm?from=Iho9WsAIe0 or start a chat with their agents on their social network.

How do I speak to someone in Alibaba?

Alibaba doesn't have telephone customer support.

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