It looks like you’re trying to reach Accor’s customer service team. Unfortunately, we’re not associated with Accor’s support team. We are two entirely different business organizations. However, to make your life a little easier, we’ve researched Accor’s website and found the following customer support contact details. Please get in contact with Accor’s representatives by reaching out to them directly using the contact information below.
Accor is a French multinational hospitality company that owns, operates, franchises, and investments in hotels, resorts, and other lodging facilities. Founded in 1967, it is the largest hospitality company in Europe and one of the largest in the world. Accor operates in 92 countries and has over 4,700 hotels and resorts worldwide.
For support, Accor provides phone or knowledge base support. For social media contacts, Accor has an active presence on a variety of platforms. All of them can be easily reached at the bottom of company´s website.
Once it is needed, you can contact Accor directly, via their phone at + 33 (0)1 61 61 80 80. You can also use their knowledge base, as a support area, where helpful articles can be found. Additionally, their website provides a variety of social media channels, for example YouTube, Facebook or TikTok, where customers can get fast and effective customer service advice.
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Take a look at our list of the most common problems and find out how you can solve them.
If you have lost your password, you can create a new one by following these steps:
From all.accor.com website
From the Accor mobile application
Guests requesting a refund should be aware that it may take up to 90 days from the date of cancellation for the refund to be processed.
You can, at any time, terminate your ALL – Accor Live Limitless – account:
In order to do so, we invite you to click on the “Contact us” button at the bottom right of this article, to log into your ALL account if not already done, and to fill in the webform created for this purpose.
The termination of your ALL account is final and irreversible. Membership termination leads to the deletion of all points earned up to the day of termination as well as to the loss of all the advantages associated with your account and your loyalty status.
Accor is the leading Augmented Hospitality hotel group offering unique and meaningful experiences in 5100 hotels across 110 countries.
Customer service team of Accor offers the following support channels: call center, social media support and self-service support.
You can contact Accor by calling their hotline or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.
Accor doesn’t have email support.
No, Accor doesn't have live chat support.
If you prefer call support, you can contact their helpline at +33 (0)1 61 61 80 80.
We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.