Sick and tired of your current support tools and workflows? It’s time to switch it up with a call center alternative! Discover rich integrations, automation, professional features, and great savings.
Our thorough comparison will shed some light on the most popular call center alternatives, their features, and customer ratings to help you pick the right solution for your business and industry.
LiveAgent’s web-based call center is a cost-effective solution for local and international inbound and outbound calling. There are no hidden usage fees or extra charges.
We continuously add new features and improve our software, so your virtual call center will always be equipped with the latest technology — free of charge.
Make the switch to our call center alternative today. Start making and receiving calls in a matter of minutes. Simply pick a VoIP provider and set up your agent devices and you’re good to go. Easy.
LiveAgent is the perfect call center alternative for solopreneurs, start-ups, SMBs, or even enterprises. The software is 100% customizable, scalable and adaptable to your needs, whether you’re using it for in house support or remote sales.
Tired of every tool under the sun costing an arm and leg? Pay for real-time usage only! No hidden fees, no extra per-minute charges, no storage fees. That’s the LiveAgent way!
Empower your support agents with seamless transitions between answering calls and finding important customer data. LiveAgent makes it easy to find all contextual information about a customer’s problem resolution journey from start to finish thanks to our built-in CRM.
The best call center alternatives offer an intuitive UI with a unified agent desktop that neatly organizes customer interactions from multiple communication channels such as live chat, social media, email, and customer portals.
Want to go the extra mile for your customers? Make it a date! Our video call feature enables you to guide your customers through complex problems by combining live chat, video, and online visitor monitoring. Now that’s customer service!
It’s a pleasure to have a great portal that improves our customer service.
LiveAgent empowers our agents to provide better, faster, and more accurate support.
LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.
We have been using LiveAgent since August and we are really satisfied with it.
Since we are using LiveAgent our response time increased by 60%.
Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.
I have to say, I have never experienced such a professional customer approach.
The Workplace Depot
We find LiveAgent to be the best live chat solution by far.
We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.
With LiveAgent we’re able to give our customers support wherever they are.
I can recommend LiveAgent to anyone interested in making their customer service better and more effective.
I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.
All British Casino
With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.
LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!
We like it because it is easy to use and offers great functionality, such as useful reporting features.
We love LiveAgent - it makes supporting our customers easy.
We like to offer our customers the best support experience. That’s why we chose LiveAgent.
From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.
LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.
Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.
We’ve been using LiveAgent since 2013. We can't imagine working without it.
It's a cost-effective solution that can help you with a large amount of support requests via different channels.
Antalya Consulting Language Center
Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.
LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...
Timothy G. Keys
I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.
The support team always responded promptly with quick to implement solutions.
It helps us categorize the nature of the tickets and statistically track what our clients need most.
We see LiveAgent as a great tool for communicating with customers.
LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.
Simply put - LiveAgent beats everything out there at this, or even higher, price-points.
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