Live chat software
Take customer engagement to the next level with LiveAgent
Live chat software for instant connections
Provide great customer experience with live chat platform from LiveAgent. Get access to a fast live chat widget, and advanced features that make any customer interaction a breeze. Save time and focus on what's important with the LiveAgent customer service platform.
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Chat capabilities
LiveAgent live chat software
LiveAgent live chat key features include smart chat routing, proactive chat invitations, visitor tracking, and more. Moreover, multilingual chat widget is one of the fastest on the market.
Benefits of live chat software include:
- Reliable and fast chat with a range of features
- Access to an unlimited chat history and ticket history
- Chat analytics options and tracking features
- Proactive chat invitations with custom design options
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Live chat features
Empower your team with the right live chat software
Improve agent productivity with:
- A dedicated and reliable chat solution
- Key features that support you
- Dozens of integrations
Easily integrate LiveAgent live chat software into your website
Proactive chat invitations
Catch customers' attention with proactive messages that invite website browsers to chat with a customer care agent. Customize the messages and create a personalized experience ideal for the purpose of your website. Proactive chat invitations is a powerful feature of live chat software that can turn website visitors into paying customers.
- Invite customers to chat with automatic messages
- Turn website visitors into customers with chat
Website monitoring
Keep track of website visitors to see where they spend their time. Chat overview can show you a number of website visitors, active agents and each ongoing chat. Use the website monitoring to determine favourite URLs.
- Track all website visitors and ongoing chats
- Determine favorite pages and interact with visitors
Real-time typing view
Real time typing view can show what your customers are typing before they hit the send button. Use this powerful feature to prepare your answers faster, or to do a quick research about topics and customers.
- Preview customer messages before they are sent
- Prepare your answers faster and decrease resolution times
Multilingual chat widget
Take a pick from over 40 languages to help you provide support in various countries. You can set up each chat widget with different language options if you're providing support in multiple areas.
- Choose from over 40 language options for chat windows
- Create chat widgets in different languages for different purposes
See live chat software for website in action – watch video
How can live chat software for website help your business?
Chat conversations can help your contact center improve your sales process and empower your online businesses
17-30%
Cost effectiveness
Decrease in costs
20%
Enhanced productivity
Conversion rate increase
73%
Enhanced service quality
Higher satisfaction rates
You will be in Good Hands!
Join our community of happy clients and provide excellent customer support with LiveAgent.
