Smart marketers know about the potential of social media activities in reaching business goals. Since billions of people use social media daily, all are existing or potential customers of products and services. It is no surprise that social media advertising is the second most dominant format in digital advertising (search ads are the first) and growing, according to the Statista research team.
What is paid social media?
It is a type of advertising on social media platforms for which businesses pay. Options include pay per click, influencer marketing, video ads where you pay for placement, etc.
Paid social media has the benefit of increased exposure, speed, and frequency by reaching either a broader or a more specific audience.
Social media budget
Prices for advertising on social media vary. They can start at as little as a few cents a day but with no upper limit. Therefore strategizing your brand’s paid social media marketing requires business decisions and goals. A good social media advertising campaign needs to have a thought-out financial plan because if the social media budget runs out in the middle of the campaign it can have adverse effects on the whole investment.
Choosing the social media platform
Each social media platform caters to different audiences. Therefore, choosing the right platform for your purposes is essential. Facebook Ads can reach almost three billion users, yet if you choose to focus on pay-for-click type of ads then be aware that LinkedIn has the highest CPC while Twitter ads the lowest. (November 2021, Statista)
The visual content of your social media campaign has to be attractive, of course, not least because Facebook Ads rewards creative campaigns with pricing benefits.
Targeting audience on social media
In order to achieve your goals the social media advertising should be tailored to specific target audiences. It makes most sense to think of audience segments when planning your social media advertising campaign because interests in products and brands differ with profession, age, geographic location, etc.. For example you don’t want to sell snow shovels in the desert. The most ideal audience is the one similar to your existing customers. Based on ideal customers you can create your lookalike audience when sailing to new territories in the vast number of social media users.
There is always the question: organic vs paid marketing, which is better? With paid social media you get speed, targeting and frequency yet it is best to combine it with organic social media.
Make sure that you monitor social media activities regarding your business and brand and respond adequately.
Social media management under one roof
Social media support by LiveAgent is quick, efficient and cost-effective. Try it today.
Explore the benefits and integration of paid social media
Explore the dynamic world of social media marketing, shedding light on the benefits of both organic and paid approaches. Discover the unique advantages of incorporating paid social media into your marketing strategy and learn how it can amplify your reach, enhance audience targeting, and drive tangible results. Gain valuable insights into seamlessly integrating paid social media into your existing strategy, and develop a robust paid social media strategy that aligns with your business goals.
Topics
- Organic vs. Paid Social Media
- Benefits of Paid Social Media
- Targeting and Remarketing with Paid Social Media
Video summary
The video discusses the importance of using both organic and paid social media in marketing campaigns and how paid social media can help achieve specific goals. Paid social media involves displaying paid ads or sponsored marketing messages on social media platforms to target a specific audience. Benefits of paid social media include increased brand awareness, reaching audiences quickly, targeting specific customers, and remarketing capabilities. The video also provides tips on how to set up a paid social media campaign on Twitter and how to optimize ads using A/B testing.
Frequently asked questions
When is the right time to start with paid social media?
When you have planned out your social media advertising strategy and decided on the budget. Also, it is good to be at home on organic social media.
How to integrate a paid social media strategy?
First of all, be clear on your advertising objectives and on what role the organic and paid social media advertising has in it. Utilize both for what they can do best.
Which social media platform is best for paid social media?
It depends on your brand and business. Facebook has the most users, Instagram is more focused on visuals, LinkedIn focuses on professional networking and Twitter keeps you posted on news and trends.
Expert note
Paid social media is a type of advertising on social media platforms for which businesses pay, offering increased exposure, speed, and frequency to reach broader or specific audiences.
Zendesk social media customer service software review
Zendesk is a help desk solution that offers social media customer service features through Facebook and Twitter integrations. While Twitter integration works smoothly, the Facebook integration is buggy and not viable for professional use. Zendesk's ticketing system allows users to control and manage messages received through social media channels, and each message is turned into a service ticket that is easily solved from the Zendesk ticketing system's universal inbox. Zendesk has different pricing plans that offer multi-channel ticketing with social media channels, with each plan including Twitter and Facebook integrations.
Social media help desk features
Social media help desk features are essential for modern customer service, as customers expect speedy responses on channels like Facebook, Messenger, Twitter, Instagram, Viber, and WhatsApp. LiveAgent's integrations with these social media platforms streamline customer interactions into a central inbox, allowing agents to easily monitor and respond to comments and messages. LiveAgent also offers powerful social listening tools for tracking brand mentions and engaging with customers. Additional features like a universal inbox, hybrid ticket stream, CRM, automation rules, and third-party integrations enhance the efficiency of LiveAgent's social media help desk capabilities.
Videos - How Word Of Mouth Marketing Really Works
The video talks about the limitations of digital marketing and highlights the effectiveness of word-of-mouth recommendations. It identifies trust, social proof, emotional connection, and cost-effectiveness as key factors in successful word-of-mouth marketing. The video recommends that businesses provide quality products, engage with customers on social media, and incentivize customers to share positive experiences. A successful WOMM strategy can lead to increased brand visibility, reputation, and ultimately drive sales.
Sprout Social social media customer service software review
Sprout Social is a social media management platform that allows businesses to manage their social media, connect with customers, and build a successful online brand. The software is easy to use and integrates well with social media platforms. However, it lacks extensive customer service features such as ticketing systems. The pricing is on the higher side, but the detailed reporting and analytics make it worth considering for larger businesses. Overall, Sprout Social is a good option for social media management with helpful customer support and a polished dashboard.
