The best free call center software

Enjoy unlimited call recordings, callbacks, and IVR starting today.

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Call center in help desk software - LiveAgent
Call Center Software

Need a free call center software?

According to CCW, 62% of organizations think that the biggest challenge in making future investments will be integrating with a current call center software.

With LiveAgent, it doesn’t have to be a challenge. Add your phone number to LiveAgent and start making and receiving calls through your browser, hardware phone or mobile apps. Store unlimited call recordings in LiveAgent, and utilize them for training or legal purposes. 

Start increasing customer satisfaction levels and agent productivity with our free call center software today.

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Benefits of a free call center solution

Implement a free call center software for your business and gain these advantages:

Quicker Response Times

Our software includes free ticketing features to help you minimize the total time spent on resolving customer queries.

Single Point of Contact

Your support team can handle all customer requests from multiple channels in one place.

Improved Productivity of your Agents

By managing all support channels in one place, your agents spend less time on monitoring multiple devices.

Free call center software features

LiveAgent’s free call center software saves you tons of time and increases agent productivity. Free your agents of monitoring multiple devices and phone apps. With LiveAgent’s free call center software, all your calls can be dialled and answered within the LiveAgent dashboard or our LiveAgent app. Our free call center software also supports internal calls amongst your agents.

Another core benefit is our call recording feature. This feature allows you store and playback your call recordings for training and legal purposes. 

Call Center Software Demo | LiveAgent | Live Agent04:40Youtube video: Call Center Software Demo | LiveAgent
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Additional free features

Improve your customer interactions with our free call center software. Apart from call center features, you will also receive a free universal inbox ticketing system, live chat, knowledge base and unlimited agents.

Our free call center software is forever free, but has limitations such as a 7 day ticket search history, 1 email address, 1 phone number and 1 live chat button. If you’re interested in more advanced features or no limits on the number of chat buttons, emails or numbers you can have integrated with LiveAgent, check out our paid plans.

Free call center software erases customer service setbacks

Slow Response Times

12% of Americans rate their number one frustration with customer service as “lack of speed.” Statista

Lack of Clarity Across Media

72% of consumers see having to explain their problem to multiple people as poor customer service. Dimensional Research

Lack of Transparency

72% of consumers say that when contacting customer service they expect the agent to “know who they are, what they have purchased and have insights into their previous engagements.” Microsoft

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Try LiveAgent today

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Start with our free call center solution, and upgrade to a paid version anytime to receive unlimited ticket history, more features, and no limits on number of live chat buttons, email addresses, phone numbers and contact forms.

Related Articles to Free call center software
Virtual call center software is transforming business communication with its cloud-based infrastructure and VoIP technology. It offers cost savings, increased efficiency, and flexibility, making it a game-changer for businesses seeking to optimize customer support. Improving the average speed of answer and using AI-powered tools can help lower call abandonment rates and improve the overall customer experience.

Call Center Abandonment Rates

Virtual call center software is transforming business communication with its cloud-based infrastructure and VoIP technology. It offers cost savings, increased efficiency, and flexibility, making it a game-changer for businesses seeking to optimize customer support. Improving the average speed of answer and using AI-powered tools can help lower call abandonment rates and improve the overall customer experience.

Call Center Abandonment Rates

Virtual call center software is transforming business communication with its cloud-based infrastructure and VoIP technology. It offers cost savings, increased efficiency, and flexibility, making it a game-changer for businesses seeking to optimize customer support. Improving the average speed of answer and using AI-powered tools can help lower call abandonment rates and improve the overall customer experience.

Need to increase response speeds?

The TEXT discusses the key components of effective marketing strategies, including understanding the target audience, creating compelling content, and utilizing various channels for promotion. It also emphasizes the importance of analyzing data to measure the success of marketing efforts and make informed decisions for future campaigns. Overall, the TEXT provides valuable insights for businesses looking to improve their marketing tactics.

In order to create great customer service, you need to put customer service theory into practice. Learn more about the important principles.

Customer service theory

The key principles of good customer service are speed, honesty, and accessibility. These principles lead to customer loyalty, satisfaction, increased revenue, and improved brand image. Measuring customer satisfaction through KPIs is crucial. LiveAgent offers a comprehensive help desk solution to put these principles into practice.

Improve your response speed by 26% with LiveAgent. Your customers will be delighted and your sales will increase. Try LiveAgent today.

Need to increase response speeds?

Improve revenue and sales with real-time responses. LiveAgent's hybrid ticket stream saves time and increases response speed. Integrate social media and automate ticket routing for exceptional customer support. LiveAgent's affordability and advanced automation are reasons companies switch from Zendesk. Its functionality and excellent support make it a top choice for customer service.

LiveAgent's free live chat software enables you to engage with and effectively convert website visitors into customers. Utilize the fastest chat widget.

Need a free live chat software?

LiveAgent is a free live chat software that allows businesses to connect with their customers within seconds. The software routes new incoming chats to the right team members and adapts chat availability with agent logins and logouts. LiveAgent saves time and erases customer service setbacks. According to Statista, 12% of Americans rate slow response times as their top frustration with customer service. Dimensional Research found that 72% of consumers view having to explain their problem to multiple people as poor customer service, while Microsoft reports that 72% of consumers expect agents to know their purchase history and previous engagements. LiveAgent is a highly-rated help desk software for SMBs offering a free live chat solution and unlimited ticket history.

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