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Need a free call center software?
According to CCW, 62% of organizations think that the biggest challenge in making future investments will be integrating with a current call center software.
With LiveAgent, it doesn’t have to be a challenge. Add your phone number to LiveAgent and start making and receiving calls through your browser, hardware phone or mobile apps. Store unlimited call recordings in LiveAgent, and utilize them for training or legal purposes.
Start increasing customer satisfaction levels and agent productivity with our free call center software today.
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Benefits of a free call center solution
Implement a free call center software for your business and gain these advantages:
Quicker Response Times
Our software includes free ticketing features to help you minimize the total time spent on resolving customer queries.
Single Point of Contact
Your support team can handle all customer requests from multiple channels in one place.
Improved Productivity of your Agents
By managing all support channels in one place, your agents spend less time on monitoring multiple devices.
Free call center software features
LiveAgent’s free call center software saves you tons of time and increases agent productivity. Free your agents of monitoring multiple devices and phone apps. With LiveAgent’s free call center software, all your calls can be dialled and answered within the LiveAgent dashboard or our LiveAgent app. Our free call center software also supports internal calls amongst your agents.
Another core benefit is our call recording feature. This feature allows you store and playback your call recordings for training and legal purposes.
Additional free features
Improve your customer interactions with our free call center software. Apart from call center features, you will also receive a free universal inbox ticketing system, live chat, knowledge base and unlimited agents.
Our free call center software is forever free, but has limitations such as a 7 day ticket search history, 1 email address, 1 phone number and 1 live chat button. If you’re interested in more advanced features or no limits on the number of chat buttons, emails or numbers you can have integrated with LiveAgent, check out our paid plans.
Free call center software erases customer service setbacks
Slow Response Times
12% of Americans rate their number one frustration with customer service as “lack of speed.” Statista
Lack of Clarity Across Media
72% of consumers see having to explain their problem to multiple people as poor customer service. Dimensional Research
Lack of Transparency
72% of consumers say that when contacting customer service they expect the agent to “know who they are, what they have purchased and have insights into their previous engagements.” Microsoft
Try LiveAgent today
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Start with our free call center solution, and upgrade to a paid version anytime to receive unlimited ticket history, more features, and no limits on number of live chat buttons, email addresses, phone numbers and contact forms.
You Will Be in Good Hands!
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
FAQ
Is Free Call Center Software Worth It?
Free call center software is definitely worth it if you are a solopreneur or a small company that only needs one phone number and does not need any additional features such as; call recording or IVR. However, LiveAgent is a complete help desk solution that also includes call center software. Although our free version might have fewer features, it is usually a great option for small businesses. It covers ticketing, phone number, chat button, basic reports, and customer portal.
Is any call center software free for business use?
There are a lot of different call center systems that offer a free trial or free account. To find the one that you prefer, research software review websites to compare. LiveAgent is a help desk solution that also includes a call center. We offer a free account forever and a free trial for anyone interested in our extensive help desk features.
Should I consider paid call center software?
If you are looking for feature-rich call center software, then the answer is yes. Free contact center software usually has limitations or, as we like to say, minimal options. However, it all depends on what your company's preferences and needs are.
Migrate your data from CallHub to LiveAgent
LiveAgent offers a call center solution with features such as email, live chat, customer portal, and social media integration. By migrating from CallHub to LiveAgent, users can gain access to state-of-the-art ticketing systems and experience the benefits of using LiveAgent. A free trial is available for 7 or 30 days with no setup fee, customer service available 24/7, and no credit card required.
Moving from CallPage to LiveAgent?
LiveAgent is a customer support software that offers a call center solution with features such as email, live chat, customer portal, and social media integration. Users can easily migrate their data from various software to LiveAgent's fully featured customer support solution, including CallPage, CallHub, LiveCall, Channels, Pure Chat, AirCall, and Gorgias. LiveAgent offers a free trial for 7 or 30 days, with no setup fee and customer service available 24/7. Users can choose a name for their LiveAgent subdomain and sign up with their company email to receive the trial.
Service desk software for a better customer experience
LiveAgent offers service desk software that streamlines customer interactions and helps teams deliver exceptional customer service experiences. The software uses a ticketing system to combine all service desk processes, making it easier for teams to collaborate and build lasting relationships with customers. LiveAgent also offers a free trial with no setup fee, 24/7 customer service, and the option to cancel at any time.
Professional call recording software
Looking for a call recording software to monitor quality of service and improve agent skills? Professional offers crystal clear sounds and unlimited call recordings, with a free 14-day trial, no setup fee, and customer service available 24/7. Start your trial today with no credit card required.
Leading softphone software for B2B & B2C businesses
The article discusses the benefits of using LiveAgent's SIP-based VoIP phone support for call centers. They offer a free trial, no setup fees, and customer service available 24/7. LiveAgent can be accessed from anywhere with their native app, and there is no credit card required to sign up. Overall, LiveAgent aims to improve call center support with custom IVR trees and automatic callbacks.
Help desk software for solopreneurs
LiveAgent is a help desk software that can be fully customized to fit your business needs. It offers a 14-day free trial with no setup fee or credit card required. Using LiveAgent can boost customer satisfaction by improving response times, generating more revenue, and increasing customer loyalty. It is rated as the #1 help desk software for SMB in 2020.
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