The best free call center software

Enjoy unlimited call recordings, callbacks, and IVR starting today.

  • ✓ No setup fee    
  • ✓ Customer service 24/7    
  • ✓ No credit card required    
  • ✓ Cancel any time
Used by
Forbes logo
airbus logo
Nascar logo
USC logo
Call center in help desk software - LiveAgent
Call Center Software

Need a free call center software?

According to CCW, 62% of organizations think that the biggest challenge in making future investments will be integrating with a current call center software.

With LiveAgent, it doesn’t have to be a challenge. Add your phone number to LiveAgent and start making and receiving calls through your browser, hardware phone or mobile apps. Store unlimited call recordings in LiveAgent, and utilize them for training or legal purposes. 

Start increasing customer satisfaction levels and agent productivity with our free call center software today.

  • SourceForge Winter 2023 Leader award badge
  • Capterra Best Value 2022 award badge
  • Capterra Shortlist badge 2022
  • Software Advice front runner 2022 award badge

Benefits of a free call center solution

Implement a free call center software for your business and gain these advantages:

Benefits of a free call center solution

Quicker Response Times

Our software includes free ticketing features to help you minimize the total time spent on resolving customer queries.

Quicker Response Times

Single Point of Contact

Your support team can handle all customer requests from multiple channels in one place.

Point of Contact

Improved Productivity of your Agents

By managing all support channels in one place, your agents spend less time on monitoring multiple devices.

Free call center software features

LiveAgent’s free call center software saves you tons of time and increases agent productivity. Free your agents of monitoring multiple devices and phone apps. With LiveAgent’s free call center software, all your calls can be dialled and answered within the LiveAgent dashboard or our LiveAgent app. Our free call center software also supports internal calls amongst your agents.

Another core benefit is our call recording feature. This feature allows you store and playback your call recordings for training and legal purposes. 

Youtube video: Call Center Software Demo | LiveAgent
features overview - integration

Additional free features

Improve your customer interactions with our free call center software. Apart from call center features, you will also receive a free universal inbox ticketing system, live chat, knowledge base and unlimited agents.

Our free call center software is forever free, but has limitations such as a 7 day ticket search history, 1 email address, 1 phone number and 1 live chat button. If you’re interested in more advanced features or no limits on the number of chat buttons, emails or numbers you can have integrated with LiveAgent, check out our paid plans.

Free call center software erases customer service setbacks

Free call center software erases customer service setbacks

Slow Response Times

12% of Americans rate their number one frustration with customer service as “lack of speed.” Statista

Slow Response Times

Lack of Clarity Across Media

72% of consumers see having to explain their problem to multiple people as poor customer service. Dimensional Research

Lack of Clarity Across Media

Lack of Transparency

72% of consumers say that when contacting customer service they expect the agent to “know who they are, what they have purchased and have insights into their previous engagements.” Microsoft

Men shaking hands - illustration

Try LiveAgent today

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Start with our free call center solution, and upgrade to a paid version anytime to receive unlimited ticket history, more features, and no limits on number of live chat buttons, email addresses, phone numbers and contact forms.

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

Try it now for free No Credit Card Required


Is Free Call Center Software Worth It?

Free call center software is definitely worth it if you are a solopreneur or a small company that only needs one phone number and does not need any additional features such as; call recording or IVR. However, LiveAgent is a complete help desk solution that also includes call center software. Although our free version might have fewer features, it is usually a great option for small businesses. It covers ticketing, phone number, chat button, basic reports, and customer portal.

Is any call center software free for business use?

There are a lot of different call center systems that offer a free trial or free account. To find the one that you prefer, research software review websites to compare. LiveAgent is a help desk solution that also includes a call center. We offer a free account forever and a free trial for anyone interested in our extensive help desk features.

Should I consider paid call center software?

If you are looking for feature-rich call center software, then the answer is yes. Free call center software usually has limitations or, as we like to say, minimal options. However, it all depends on what your company's preferences and needs are.

Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.

Schedule a one-on-one call and discover how LiveAgent can benefit your business.

We’re available on multiple dates

Schedule a demo