Juicy Customer Service Software

LiveAgent offers the right portion of customer service software features including a powerful ticketing system with automation, integrated live chat, social networks, call center and a support center. More than 170+ customer service desk features available at the moment!

Create customer relationships

Build loyality

Increase conversions & sales

Why LiveAgent?

  • Get 3 products for the price of 1 - help desk, live chat and phone support is build in
  • Receive, process and respond to customer service queries with ease
  • Automate your customer support and provide answers even when offline
  • Be closer to your customers with integrated live chat software
  • Listen everywhere where it's possible - Email, Voice, Social or Chat
  • Equip your helpdesk agents with pre-made answers and canned messages
  • Improve relationships with your customers

Average 26% increase in conversions

Increase in customer satisfaction

Real-time typing projection

Live chat with double your speed

Enjoy real-time typing projection of your customers and  increase your answering speed. Get real-time insights on who's chatting, who's waiting in queue and who's browsing your website. Start chatting with visitors with a press of a button.

Provide answers even when offline

Let customers help themselves

Choose from pre-defined themes or adapt the design with a few clicks

Call center software in your helpdesk

All your favorite cloud call center features are now built into your LiveAgent helpdesk.

Connect with your Facebook and Twitter accounts

Get competitive advantage

Improve your response time

Social Save time and money

Your support team can answer support requests on your pages.


Be online even on the go with native apps for Android and iOS

Provide exceptional customer service

Surprise your customers with light-speed answers

Ticketing & Intuitive UI

LiveAgent help desk software is built by customer service agents for customer service agents. Every incoming form of communication is transformed into Tickets for better convenience and management. The UI is adaptable, intuitive and the users simply love it.

"LiveAgent is very user friendly from both customer's and agent's perspective." - Paul Sanders

Store your communication in one place

Put customers on the first place

Customize the look of your live chat buttons

Customer Portal with Knowledge Base and Forum

70% of customers prefer to look for answers before contacting customer service. Setup a Customer Portal with just a few clicks, create a Knowledge Base and adapt it to your company's design without coding. Generate a Forum so your customers can help themselves and discuss new functionality or improvement suggestions.

G2 Crowd

Read LiveAgent reviews on G2 Crowd





  • Custom Domain
  • E-mail Ticketing
  • Contact Forms
  • Automation, SLA, API
  • Forum & Knowledge base
  • iOS & Android apps
$15 agent per month


  • All from Ticket +
  • Live Chat
  • Visitor Monitoring
  • Chat Invitations
  • Feedback Management
  • Multibrand Support
  • Chat Reports
$29 agent per month


  • All from Ticket+Chat +
  • *NEW* Cloud Call Center
  • Advanced Social Channel
  • Time Tracking
  • Audit Log
  • Advanced Reports
  • Gamification
$39 agent per month
Most Popular

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Over 21,000 businesses can't be wrong

See our success stories or testimonials for more...

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Help Desk Software & Live Chat