Looking for an Aircall alternative?
Discover why LiveAgent is the best Aircall alternative on the market.
- ✓ No setup fee
- ✓ Customer service 24/7
- ✓ No credit card required
- ✓ Cancel any time
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Fed up with your help desk software?
Expecting calls but you’re not satisfied with Aircall anymore? LiveAgent offers you a great alternative for creating your virtual call center and providing customer support simply and effectively.
Migrate from Aircall to LiveAgent in minutes. We offer an assisted Aircall migration that will import all your data from Aircall to LiveAgent. It’s free and takes only 5 minutes.
LiveAgent is more than just a call center
Save more with LiveAgent
AirCall vs LiveAgent at a glance
| Features | Liveagent
Try the best customer support alternative for free! No credit card required.
|
AirCall
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|---|---|---|
| Ticketing
Contains a management tool that processes and catalogs customer service requests.
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LiveAgent offers ticketing.
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AirCall doesn't offer ticketing.
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| Live Chat
A real-time chat widget that you can place on any website.
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LiveAgent offers Live Chat.
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AirCall doesn't offer Live Chat.
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| Call Center
A call center that can be used to make and receive calls using automatic call distribution.
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LiveAgent offers Call Center.
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AirCall offers Call Center.
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| Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
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LiveAgent offers Self-Service.
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AirCall doesn't offer Self-Service.
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| Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers a Facebook integration.
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AirCall doesn't offer a Facebook integration.
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| Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
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LiveAgent offers a Twitter integration.
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AirCall doesn't offer a Twitter integration.
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| Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers an Instagram integration.
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AirCall doesn't offer an Instagram integration.
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| Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
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LiveAgent offers a Viber integration.
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AirCall doesn't offer a Viber integration.
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| WhatsApp
WhatsApp integrations with help desks allow users to answer any WhatsApp messages within a multi-channel ticketing system, and treat them just like any other customer support ticket.
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LiveAgent offers a WhatsApp integration.
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AirCall offers a WhatsApp integration.
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| Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
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LiveAgent offers knowledge base.
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AirCall doesn't offer knowledge base.
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| Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
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LiveAgent offers customer forum.
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AirCall doesn't offer customer forum.
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| Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
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LiveAgent offers automation and rules.
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AirCall offers automation and rules in plan with pricing on demand.
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| API
A set of functions that allow different applications to work together.
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LiveAgent offers API functions.
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AirCall offers API functions in plan with pricing on demand.
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| Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
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LiveAgent offers IVR features.
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AirCall offers IVR features in plan with pricing on demand.
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| Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
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LiveAgent offers video calls.
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AirCall doesn't offer video calls.
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| Unlimited History
Tickets don't expire or delete-- you can view them at any time.
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LiveAgent offers unlimited history.
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AirCall offers unlimited history.
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| Unlimited Websites
You can use the software on an unlimited number of websites.
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LiveAgent offers unlimited websites.
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AirCall doesn't offer unlimited websites.
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| Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
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LiveAgent offers unlimited chat buttons.
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AirCall doesn't offer unlimited chat buttons.
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| Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
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LiveAgent offers unlimited tickets/mails.
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AirCall doesn't offer unlimited tickets/mails.
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| Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
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LiveAgent offers unlimited call recording.
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AirCall offers unlimited call recording.
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| Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
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LiveAgent offers unlimited 24/7 support.
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AirCall offers unlimited 24/7 support.
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Powerful Aircall alternative
LiveAgent offers you plenty more than just a virtual call center. The fastest live chat widget, email integration, social media integration and an organized ticket system give you exactly what you need to provide the best possible service for your clients or customers. And all of that for a truly great price. LiveAgent offers three pricing models filled with useful features for any kind of business.
If you’re searching for a capable and reliable Aircall alternative, consider trying out LiveAgent. You deserve more than a call center for a reasonable price.
Professional call center
LiveAgent offers you the opportunity to set up your own virtual call center. The set up process is easy and its done within few minutes. After that, you can make and answer phone calls via browser, phone or any other equipment of your choice.
There is absolutely no need to rely on 3rd party providers, LiveAgent takes care of everything for you, so you can focus on the important.
3 reasons why companies switch to LiveAgent
Improved satisfaction
LiveAgent increases customer satisfaction & gradually improves your conversion rates over the time.
Increased productivity
Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.
Feature rich solution
With more than 175 help desk features, providing customer support will be a piece of cake.
Get more for less
Do you want to do more with a customer service software for a fair price? LiveAgent offers you everything you need. Call center, email, live chat, social media support, knowledge base, plenty of features and integrations. All of that is available to you for a reasonable price. And you can even pick out separate features in case you want to customize your plan to your liking.
That way, you can focus on what matters the most – taking care of your customers. The rest is taken care of by LiveAgent without ruining your budget.
Ready to make a change?
Companies are switching to LiveAgent and it’s for a good reason. LiveAgent brings you all the best for providing customer support in one reliable package so you can save time and funds. Focus on the important.
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2023. Stay closer to your customers and help them faster with LiveAgent.
See why companies made a switch to LiveAgent
You Will Be in Good Hands!
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
Want to compare LiveAgent with different call center software?
Curious to see how we measure up to other popular call center solutions? Check out our comparison pages and discover all that we have to offer.
FAQ
What is the Aircall alternative?
LiveAgent is an Aircall alternative for any customer who is looking to expand their customer service capabilities. LiveAgent is an all-in-one solution that offers a customer portal, call center, knowledge base, forum, ticketing, live chat, and social media integrations for stellar customer service.
Why should you switch to LiveAgent?
LiveAgent is a help desk solution that provides many benefits, such as increased customer satisfaction, revenue, and improved customer experience.
What features does LiveAgent have?
LiveAgent is a complex help desk solution with more than 180 features. The features were created to automate as many processes as possible to create a seamless agent workflow and a satisfactory customer experience. Some notable features worth mentioning are automated ticket distribution, knowledge base, IVR, SoMe integrations, live chat, online visitors, and internal chat.
Call center alternative for sales and support
LiveAgent is being promoted as the best call center alternative on the market with no setup fee, 24/7 customer service, and a 14-day free trial. Their thorough comparison of popular call center alternatives includes features and customer ratings to help businesses find the right solution. The text also offers a free trial for 7-30 days with no credit card required.
Looking for a CallPage alternative?
LiveAgent is a CallPage alternative that offers more customer communication options including email accounts, live chat, social media support, and knowledge base for a fair price. They also provide a 7 or 30-day free trial without requiring a credit card.
Looking for a HelpCrunch alternative?
LiveAgent is a great alternative to HelpCrunch for help desk software. It offers more than just live chat, with features such as email, social media, knowledge base, and call equipment integration. With over 175 features and 40 integrations, LiveAgent is an excellent way to communicate with customers. Customers can start a 7-day free trial with a free email or a 30-day trial with a company email. No credit card required.
Looking for a LiveChat alternative?
LiveAgent is a great LiveChat alternative with over 175 features including the fastest chat widget, call center and coverage of channels like Instagram and Viber. The migration process from LiveChat to LiveAgent is easy and free, taking only 5 minutes. Plus, there is no setup fee, customer service is available 24/7, and no credit card is required. Start a 7 or 30 day free trial today by signing up with your email or your company email to get a sub-domain for your LiveAgent account.
Looking for a Customerly alternative?
LiveAgent is presented as the best alternative to Customerly for those looking for a new customer support software. It offers a wide range of features and integrations, including email, live chat, social media, knowledge base, and call center support. The platform is easy to set up and provides an intuitive interface that guides users through the process. With a free trial available, LiveAgent allows users to experience its benefits without any setup fee, credit card requirement, or long-term commitment.
Looking for a Vision alternative?
LiveAgent is presented as the best alternative to Vision for businesses looking for a help desk software with its coverage of important communication channels, over 175 features, and 40 integrations. The software offers a free trial, with no setup fee, customer service available 24/7, no credit card required, and the ability to cancel anytime. LiveAgent also encourages companies to create accounts for free via their website.
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