Postfix is a free and open-source mail transfer agent that delivers and routes electronic mail. The software is released under the IBM Public License 1.0, which is a free software license. Postfix was originally created in 1997 and the first release was in December 1998. It’s one of the most popular mail servers on the Internet. Postfix is used by approximately 32% of the publicly reachable servers.
Postfix does one thing well, and that is email. If you want a solution that reliably handles all of your email communication, your search is over. Your Postfix email can be connected with your LiveAgent help desk system to help you gather customer emails, turn them into tickets and organize them so you won’t get lost in the flow.
Are you getting overwhelmed and exhausted from handling every customer issue via your email client? Take a moment to learn about LiveAgent’s amazing ticketing system. It’s built for organizing your emails and it can help you solve customer issues faster while increasing customer satisfaction. Take advantage of this fully featured ticketing solution, and use filters, tags, or contact lists.
Set your business hours, create rules or service level agreements. Make sure to gamify your help desk to get the best effort from your support agents. There is a lot that LiveAgent can do for you and your business. Browse through the ticketing features to find out more.
The best part is, LiveAgent can also connect with other communication channels. Create a live chat widget for your website, set up an effective call center, write articles and forum posts for your customer portal, or connect your social media – Facebook, Twitter, Instagram, and even Viber.
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Postfix can be easily connected with LiveAgent via IMAP/POP3 in a matter of few minutes. Follow the guide below to learn how to connect your email accounts to your LiveAgent ticketing system.
Feel free to return to this guide whenever you decide to add more email accounts. Looking for more? Check our Academy page and learn more about the ticketing system, or watch the video below to see what else it can do.
The Postfix mail transfer agent is a free and open-source tool that delivers and routes emails. The mail server is one of the most popular on the Internet. The software is free to use by everyone. Initially created in 1997, Postfix was released in December 1998.
Postfix can become your primary LiveAgent email integration for receiving customer tickets. It's a reliable email client that can handle email fetching straight to your ticketing system.
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A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.
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