Help desk software that adapts to your industry

LiveAgent is a trusted support tool for SaaS, e-commerce & more.
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Boost advocacy

Create a positive CX that will make your customers talk.

24%

Cut down response times

Improve first response rates with automated ticket routing.

37%

Decrease ticket volume

Reduce the influx of support tickets with a knowledge base.

Industry background

Valuable in every single industry

Discover how LiveAgent adapts to the needs of different industries. See how LiveAgent can fit your requirements and improve your customer support with the right omnichannel help desk software. 

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  • GetApp leader in cal tracking software badke 2025
  • Capterra shortlist badge for favorite help desk software 2025

Explore how LiveAgent fits your niche

Identify prospective customers in real-time by analyzing customer behavior and data, visited pages, and site referrers.

Create virtual showrooms and deliver personalized shopping experiences with advanced features like real-time chat and HD video calls.

Create comprehensive customer profiles and communicate with your clients through a multitude of channels such as email or live chat.

Create a flexible support system for your customers by allowing them to start a conversation at any time across multiple channels.

Connect with your customers at scale and provide support on the channels they use most from one streamlined app.

Make more sales by monitoring your website visitor’s behavior and by creating personalized product recommendations in real-time.

Boost your recruitment with the right automation workflows and focus on building lasting relationships.

Keep track of your performance and growth metrics with our robust analytics, comprehensive reports, and valuable integrations.

Deliver exceptional customer service experiences with real-time support options and self-service hubs.

Engage with potential clients, provide them with personalized support, and turn web traffic into a growing revenue stream.

Collect customer information and use it to create personalized recommendations and unforgettable shopping experiences.

Provide smarter customer support through live chat, interactive voice response technology (IVR), and unique CRM insights.

Nourish lifelong brand loyalty by providing personalized sales, onboarding, and support experience.

Use tags and tag reports to identify recurring problems and create actionable insights and improvement plans.

Save more with LiveAgent

Grow with the best

Join the ever-growing list of businesses that rely on LiveAgent and come from different industry environments. Learn how they benefit from the omnichannel communication platform to fit their unique needs.

With multichannel ticketing, live chat, automation rules, SLAs, and a self-service knowledge base, it’s the all-in-one helpdesk solution trusted from travel desks to SaaS start-ups and accounting firms alike.

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Boost customer support with LiveAgent's all-in-one help desk software. Try free—no credit card needed! Live chat, ticketing & more!"

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Boost customer support with LiveAgent's all-in-one help desk software. Try free—no credit card needed! Live chat, ticketing & more!"

LiveAgent helps to improve customer service in various kinds of businesses. Check out our customer success stories and decide for yourself.

How CS Apparel Group launches new support lines in minutes with LiveAgent

CS Apparel Group boosts customer support with LiveAgent: +75% faster email replies, +17% SLA calls, easy multi-channel setup in minutes!

Great customer service starts with better Help Desk Software. See the benefits of LiveAgent and get started with it in 5 minutes.

Provide excellent customer service

Save 75% on LiveAgent plans this Black Friday! Boost customer service, enhance workflows & engage better. Offer valid for new accounts only.

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