Feature-rich free help desk software.
Utilize free ticketing, knowledge base, call center, and live chat capabilities today.
- ✓ No setup fee
- ✓ Customer service 24/7
- ✓ No credit card required
- ✓ Cancel any time
Used by
Free help desk software
Improve your customer interactions with our free LiveAgent plan. With unlimited free agents, emails, live chats, calls, and contact forms, you will be ready to keep your customers always happy and loyal using the best ticketing software around.
Your tickets no longer get lost or forgotten while having all communication from multiple support channels neatly sorted in one universal inbox with LiveAgent´s free IT help desk software.
What’s included in LiveAgent free plan:
Free ticketing software
Free live chat
Free call center
Free knowledge base
Free unlimited agents
Enjoy Forever Free Account
By signing up, I accept T&C and Privacy Policy.
Is free help desk software right for you?
We understand that if you’re starting a new business, sometimes it’s hard to make a financial investment in help desk software in the early stage. That’s why we provide a free help desk plan that covers the main support channels and ticketing features. We are an ideal small and mid-sized business contact center software solution for boosting your company’s growth without draining your bank account.
LiveAgent will help your team to work more efficiently so you can save time and attract new customers by providing customer support on all communication channels. On top of that, LiveAgent’s social media customer support software allows you to stay updated on all the mentions and conversations happening on social media.
Benefits of free help desk solution
Implement free help desk software in your business and gain these advantages
Quicker response times
Help Desk features help you minimize the total time spent on resolving a customer problem.
Single point of contact
Your support team can handle all customer requests from multiple channels in one place, with our helpdesk ticketing software.
Improved productivity of your agents
By managing all support channels in one place, your agents spend less time on resolving issues.
List of features included in the free plan
Free LiveAgent plan is limited and doesn’t include all ticketing and help desk features, like automations, rules, SLAs, social accounts and advanced reports… Check & compare which features are included or missing in the free plan.
Free account
7-day ticket history
Limited integrations
No social accounts
Missing features
OK, you've seen the benefits, but what's the catch?
We want companies to signup to our free LiveAgent plan, use the basic help desk features but at the same time we need limits in place to reduce misuse. Therefore we can help smaller businesses to grow and potentially upgrade to our non-limited plans with a full stack of features.
To keep your free LiveAgent plan active, login to your account at least once every 21 days, otherwise your account will be automatically suspended. You can upgrade your free subscription anytime to receive unlimited ticket history, more features, and no limits on number of live chat buttons, email addresses, phone numbers and contact forms.
Fair Use Policy
We want to ensure that all our customers can enjoy and successfully utilize our service regardless of any conditions.
If some customers use so much data or violate rules that it might affect other users, we may contact
such contraveners and discuss changing their usage and limits or cancel their accounts.
We also reserve the right to change the account limits without prior notice.
Limits of the free LiveAgent plan:
No social accounts
No integration with Facebook, Instagram, Twitter.
Missing features
Multiple features, automations, rules are restricted in this plan.
Happy customers are the best customers
We offer concierge migration services from most of the popular help desk solutions.
Free live chat tool
Engage with your website visitors before they leave your site. Help them with the buying process and discover their pain points.
Are you ready to use live chat to increase your revenue and reduce churn?
Free ticketing system
One interface for managing all communication channels. Receive all your customer support requests from different channels and handle them from one shared inbox. Each customer request is transferred into a ticket, making it easier for agents to resolve issues quicker and more effectively.
Free call center
Add your phone number to LiveAgent free help desk software and start calling and receiving phone calls via browser, hardware phone or mobile apps. Store unlimited call recordings in LiveAgent helpdesk software, it can help you with legal headaches and thereby secure the reputation of your company.
Free knowledge base
Building a knowledge base is an effective way to provide exceptional customer service and increase customer satisfaction. When customers are able to find solutions to their problems on their own, they feel empowered and more likely to continue using your products or services. When you setup a knowledge base, your customers can find their own solutions without contacting your support team. That’s why your agents can take an advantage from these situations and spend more time focusing on urgent and crucial issues. By creating a forum you can build a community with your customers that can help each other.
See why companies switch to LiveAgent
You Will Be in Good Hands!
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
Migrate your data from CallHub to LiveAgent
LiveAgent is a highly-rated help desk software trusted by major companies. It offers over 175 features, language support, and a free trial.
Moving from CallPage to LiveAgent?
LiveAgent is a highly rated help desk software that offers various features and integrations. It provides a free trial and is recommended by companies like Huawei and BMW.
Need to improve your customer service?
LiveAgent is a customer service software that offers live chat and multi-brand support. It emphasizes the benefits of online chat programs and customer satisfaction through effective communication.
Looking for a free customer management software?
Create a free knowledge base with your branding to help customers find information on their own. LiveAgent offers free customer service software.
Free live chat software for your website
Live chat software on websites helps businesses capture leads and improve customer service. It offers instant responses, 24/7 availability, and builds relationships for better sales and support.
Businesses of all sizes can benefit from a help desk ticketing system. LiveAgent, Zoho Desk, and HappyFox are recommended options with customizable features and integrations. User-friendly and reasonably priced, they improve customer service and support. Consider your needs and budget when selecting the right ticketing software for your business.
We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.
Try all communication channels while your LiveAgent is ready.
Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.
We’re available on multiple dates