Improve your customer interactions with forever free LiveAgent plan. With unlimited free agents, emails, live chats, calls & contact forms you will be ready to keep your customers always happy and loyal.
Your tickets no longer get lost or forgotten while having all communication from multiple support channels neatly sorted in one universal inbox.
What's included in LiveAgent Free Plan:
Implement free help desk software in your business and gain these advantages
Help Desk features help you minimize the total time spent on resolving a customer problem.
Your support team can handle all customer requests from multiple channels in one place.
Maintain valuable relationships with your loyal & new customers.
By managing all support channels in one place, your agents spend less time on resolving issues.
We want companies to signup to our free LiveAgent plan, use the basic help desk features but at the same time we need limits in place to reduce misuse. Therefore we can help smaller businesses to grow and potentially upgrade to our non-limited plans with a full stack of features.
Limits of the Free LiveAgent Plan:
You won't be able to see all messages that are older than 7 days.
No more than one email address, live chat button, phone number, contact form.
No integration with Facebook, Instagram, Twitter.
Multiple features, automations, rules are restricted in this plan.
To keep your free LiveAgent plan active, login to your account at least once every 21 days, otherwise your account will be automatically suspended.
You can upgrade your free subscription anytime to receive unlimited ticket history, more features, and no limits on number of live chat buttons, email addresses, phone numbers and contact forms.
Fair Use Policy
We want to ensure that all our customers can enjoy and successfully utilize our service regardless of any conditions.
If some customers use so much data or violate rules that it might affect other users, we may contact
such contraveners and discuss changing their usage and limits or cancel their accounts.
We also reserve the right to change the account limits without prior notice.
7-day ticket history
No social accounts
Starts at $15 /mo
Ticket history is not limited
More available features
We understand that if you're starting a new business, sometimes it's hard to make a financial investment in help desk software in the early stage. That's why we provide a free help desk plan that covers the main support channels and ticketing features.
LiveAgent will help your team to work more efficiently so you can save time and attract new customers by providing customer support on all communication channels.
One interface for managing all communication channels. Receive all your customer support requests from different channels and handle them from one shared inbox. Each customer request is transferred into a ticket, making it easier for agents to resolve issues quicker and more effectively.
When you setup a knowledge base, your customers can find their own solutions without contacting your support team. That's why your agents can take an advantage from these situations and spend more time focusing on urgent and crucial issues.
By creating a forum you can build a community with your customers that can help each other. Feedback & Suggestions feature allows you to collect important feedback and new ideas from your customers. They can even vote for the best entries.
Be the first to receive exclusive offers and the latest news on our products and services directly in your inbox.
We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.